Smart Systems Advisor - Glasgow, United Kingdom - Scottish Government

Tom O´Connor

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Tom O´Connor

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Description

Overview:

Transport Scotland is the national transport agency and seeks to deliver a safe, efficient, cost-effective and sustainable transport system for the benefit of the people of Scotland, playing a key role in helping to achieve the Scottish Government's Purpose of increasing sustainable economic growth with opportunities for all of Scotland to flourish.


The Smart and Integrated Ticketing (SIT) and Payment Programme delivers integrated smart ticketing, payment and Digital Transport Data (DTD) activities across all public transport in Scotland, covering national and regional schemes and projects, policy and legislative measures.

It aims to support climate change measures through increased use of sustainable public transport by modernising ticketing and payment services and improving public transport travel information.


This involves implementation of a number of significant technology and information projects, entailing technical integration with IT systems in co-production with multiple public transport operators, Local Transport Authorities, Regional Transport Partnerships and suppliers, ensuring that Scotland's smart, digital, data, payment and information travel systems are fit for purpose, for now and into the future.


Responsibilities:


Reporting to the SIT Programme Manager, and leading a team of two within a matrix structure approach, a key purpose of the post is to provide technical leadership, intelligent client advice and assurance for the procurement, development and delivery, and ensuing operations, of the various smart projects and systems, including the concessionary travel schemes.


These smart solutions integrate with complex systems across public transport sectors and our national concessionary software, and the role oversees day to day management of their testing and compliance.


As technical lead you will have breadth of knowledge to be at the forefront of future-proofing, awareness of the constant evolution and development of the various ticketing systems and specifications, e.g.

the ITSO smart card system and other digital ticketing options (cEMV, HCE, id tokens etc) and encompassing multi-channel technologies and processing systems (ABT, TOTO etc) for delivery in the multi-operator, multi-modal environment of smart ticketing, payments and national concessionary travel in Scotland.


The post is also responsible for overseeing operational activity on the new DTD service for public and active travel data and journey planning purposes in Scotland, ensuring contracted deliverables are met.

The postholder will manage and act as intelligent client for the Programme and stakeholders interfaces on travel open data standards e.g.

GTFS, SIRI, NeTEX, NapTAN etc, supporting policy development.

The role is also key provider for technical input and assurance on these and digital ticketing, including Mobility as a Service pilots and the overarching Smart Delivery strategy.


Key duties include

  • Within the nationwide programme across public and private sector, correlate inter dependant projects and their associated technical accountability and delivery from scope to live operation, including testing and onward compliance, acting on behalf of the Smart Ticketing / Concessionary Unit management team to ensure delivery, utilising best fit of a matrix resource pool with diverse skill sets.
  • Take direct line management responsibility for the product and delivery managers who will be working on delivery of digital travel data, smart ticketing and payment projects as required by the programme portfolio. Within the wider matrix environment of the programme team and for these direct reports take responsibility for mentoring and coaching on technical understanding and for delivery of their project objectives, promoting good practice and ongoing personal development.
  • Build and maintain relationships with senior staff from various industry and public body stakeholders, inc. UK Gov, Nations and Regions, transport operators and suppliers, to identify and establish the most appropriate systems architecture and solutions to enable efficient and effective delivery of smart ticketing and payments across Scotland.
  • Play a lead role in formulating technical advice and providing technical assurance on all aspects of the SIT Programme and wider crossmodal technical activity, as the key means of delivering the Minister's vision for Scotlandwide smart ticketing.
  • Consider and advise on future smart ticketing, payment, digital and data developments that may be brought to market (e.g. cEMV, ABT, beinbeout) and provide advice and assurance on how these should be woven into our strategic thinking and operational development.

Competencies
Leading Others

Communications and Engagement

Improving Performance

Analysis and Use of Evidence

Applicants will be assessed using the DDAT Technical Skill Assessment.


Essential Criteria & Qualifications:

Essential Knowledge
Agile Project Management a

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