Service Advisor - Cambridge, United Kingdom - Affinity Search

Affinity Search
Affinity Search
Verified Company
Cambridge, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Service Advisor

Cambridge

£ £32000 DOE plus OTE £9600
Must have Automotive Experience

Join Our Team as an Automotive Service Advisor


Are you passionate about providing exceptional customer service in the automotive industry? We're looking for a skilled Service Advisor to join our client's dynamic team.


Responsibilities:


  • Take Service Department bookings and ensure efficient workshop loading.
  • Meet and greet service customers, identifying their needs and requirements.
  • Keep customers updated on technical issues and service progress.
  • Address and resolve customer complaints effectively.
  • Identify opportunities for upselling products and services to enhance customer experience.

Skills And Qualifications:


  • Previous experience as a Service Advisor is essential.
  • Proficiency in Kerridge, 1link, Pinnacle systems, or similar DMS System is preferred.
  • Motivated by achieving sales targets with confidence in upselling.
  • Ability to thrive in a fastpaced service department environment.
Hold a full clean UK Driving Licence.


Job Types:
Full-time, Permanent


Salary:
£28,000.00-£32,000.00 per year


Benefits:


  • Company events
  • Company pension
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Experience:


  • Automotive service advisor: 1 year (required)

Licence/Certification:

  • Driving Licence (preferred)

Ability to Commute:

  • Cambridge, Cambridgeshire (required)

Ability to Relocate:

  • Cambridge, Cambridgeshire: Relocate before starting work (required)

Work Location:
In person

Reference ID: 1578
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