Corporate Receptionist - Bristol, United Kingdom - Mitie

Mitie
Mitie
Verified Company
Bristol, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Front of House Coordinator

Monday - Friday - 40hrs per week


General:


  • To represent Signature in a proficient, professional and personal manner at all times.
  • To ensure appearance is maintained to our grooming standards.
  • To attend any training sessions requested by the management team.
  • To assist all guests and MITIE/Signature clients with any reasonable requests.
  • To report any faults or health and safety concerns to the relevant person or department, first point of contact would be the Workplace Manager.
  • To comply with Signature standards for absences/ sickness.

Front of House Coordinator:


  • Greeting all Network Rail office users, ensuring they have reserved their workstation/meeting room for the day using the Condeco system.
  • Covering the Reception desk to sign in visitors, issuing the health and safety brief, and answering and solving telephone queries.
  • Effective management of administrative tasks such as, but not restricted to; monthly visitor figures, stock take and issue reporting of audiovisual equipment, delivering building inductions and completing routine daily checks.
  • Managing and maintaining our meeting room facilities, completing regular checks and assisting with audio visual when required.
  • Taking ownership and maintaining the hospitality area, ensuring stock is full up at all times and the area is clean and presentable.
  • Monthly stock checks and ordering of stationary for office supplies.
  • Proactively assisting with any events our clients require support on.
  • Proactively responding to any raised close calls within the meeting room suite, reception or the hospitality area.
  • Completing layout changes for our meeting room suite making sure the clients' needs are met.
  • Ensuring all health and safety posters and leaflets are up to date and relevant.
  • Being the representative on behalf of the team for the engagement team.
  • Liaising with the daytoday FM team to relay any building issues or queries.
  • Maintain up to date health and safety folders, with direction from Signature Account Manager/Facilities Management.

Telephony

  • To answer the telephone within a timely manner using the correct greeting.
  • To transfer all calls in an efficient, professional and personal manner.

Security

  • To remain constantly aware of security and report or act upon any suspicious event or person.
  • To regularly liaise with the Building security/ onsite Building Manager to ensure we are aware of an issues/risks that may affect the office.

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