Conveyancing Legal Assistant - Bolton, United Kingdom - Amity Law
2 weeks ago
Description
We are seeking to recruit a motivated assistant with great customer service skills, who would like to work in a forward thinking property law environment.
You will be part of the team supporting customers through their initial journey in house buying and selling whilst working with conveyancers to provide a better home moving experience for all.
Role to include:
- Initial enquiries and quotation management
- Onboarding clients including accurate collection of data and documentation
- Monitoring portals for collection of identification, financial information and mortgage offers
- Accessing third party systems for the retrieval of documentation and uploading to our case management system
- Scanning and uploading incoming information and documentation to our case management system
- Submitting search requests, collating results and uploading to our case management system
- Utilising case management for the best customer experience
- Taking calls and messages and forwarding/noting as appropriate
- Supporting conveyancers within our environment
- Liaising and updating clients, conveyancers and third parties as required
- Dealing with other administrative duties as identified from time to time to facilitate the accuracy and speed of the transaction
- Providing regular feedback on user experience to enable further improvements to the service and systems
We offer:
- Competitive salary
- Up to 25 days holidays plus bank holidays
- Birthday holiday
- Pension scheme
- Continued development and training support
You will have:
- Excellent customer service and organisational skills
- Excellent telephone manner
- Ability to work under pressure
- A good standard of English and Maths
- A knowledge of the conveyancing process
- Good attention for detail
Benefits:
- Onsite parking
Schedule:
- Monday to Friday
Work Location:
In person
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