Pharmacy Counter Assistant - Walsall, United Kingdom - J Docter Limited
2 weeks ago
Description
J Docter Limited is an independent pharmacy chain located in the West Midlands. We are currently recruiting for a full time Counter Assistant to work at our Walsall branch.Applicants must be committed, hardworking and provide great customer service to our patients.
The ability to respond to medical queries in a sensitive and professional manner is a key aspect of this role.
Good IT skills, attention to detail and excellent communication skills are all essential.Your main responsibilities will be to:
- Serve customers showing high standards of customer care at all times and provide a professional and friendly service.
- Make over the counter sales and provide appropriate advice to customers on minor ailments and where appropriate refer them to the pharmacist.
- Answer the telephone and respond to patient queries professionally.
- OTC stock ordering.
- Monitor and check expiry dates on the medication.
- Work well as part of a team, liaising with the all pharmacy staff and other health professionals.
- Comply with legal and company guidelines such as SOPs and GPhC regulations.
- Respect confidentiality of information concerning customers in accordance with the Data Protection Act.
Experience in a similar role in pharmaceutical setting is essential. Counter Assistant qualifications are also required. Training and on the job support will be provided.
This role provides a great opportunity for those who are looking to broaden their skills in a professional and specialised sector.
Job Types:
Full-time, Permanent
Schedule:
- Monday to Friday
Experience:
- Pharmacy: 1 year (required)
Work Location:
One location
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