Neighbourhood Officer - Ealing, United Kingdom - A2Dominion Housing Group Ltd.

A2Dominion Housing Group Ltd.

Verified Company

Ealing, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Neighbourhood Officer

London, Ealing

£31,097 - £35,000 per annum

12 Month Fixed Term Contract, full time 35 Hours per week
A2Dominion is a residential property group with a social purpose to improve people's lives.

While we take a commercial approach to housebuilding, we reinvest all our profits into building more new homes and supporting the communities in which we work.

We're a strong player in our field and we're part of the G15, a group of the largest housing providers in London.

We're proud of our commitment to our customers.

About the role
Do you have a can-do attitude and good attention to detail? Then we would like to hear from you.

We are looking to recruit two energetic individuals that can join our team as a Neighbourhood Officers, to carry out tenancy management on our estates, regular estate inspections, tenancy audits and ensure that accurate records are maintained, and actions are taken to deal with issues.

More about the role

To carry out and monitor regular estate inspections, tenancy audits and ensure accurate records are maintained and actions are taken to deal with issues.
To manage tenancies related to housing services residents in accordance with policies, procedures and targets.
Be the point of contact to resolve and investigate complaints by residents and provide advice and guidance.
Ensure that IT systems are regularly updated and effective manual record systems are maintained.
To build relationships and work with both internal and external stakeholders of A2Dominion
To attend and represent A2Dominion at court, external meetings, case conferences, forums and evictions
Ensure that the tenancy management objectives and key performance indicators are achieved.

More about you

Educated to GCSE level or equivalent in Maths and English (Grades A
C)

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Full UK driving license (essential):

Experience of problem solving for customers and understanding customer need
Good knowledge of Outlook, Word and Excel
Experience of working with vulnerable people and community groups
Knowledge of housing law and housing management issues, welfare benefits and financial inclusion.

Choosing us is easy

We will invest in your learning and development, provide a competitive salary and a great range of benefit packages as well as the flexibility to balance your working and home lives.

Everyone is welcome at A2 Dominion Group, and we're proud to be an employer that champions a diverse and inclusive culture.

We retained our Gold Investors in People accreditation, as well as our Health and Wellbeing Good Practice Award in November 2020.

We were praised for doing a fantastic job of supporting, nurturing and enabling our people to give their best.

Job Types:
Full-time, Fixed term contract

Contract length: 12 months

Salary:
£31,097.00-£35,000.00 per year

Benefits: