Transport Coordinator - Hounslow, United Kingdom - XPO Logistics

XPO Logistics

Verified Company

Hounslow, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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Description

Logistics done differently.

How would you like to work for a company that can accelerate your career? Do you feel that sometimes you have more to give, but no room to progress? We are looking for a talented Transport Coordinator to be based in our site in Hounslow.

you will be responsible for delivering an end-to-end transport plan. Ensuring that safety, service and savings targets are adhered to.

Working with a team ethos to ensure an excellent and valued service is provided to all customers', whilst gaining trust and respectful business relationships.

Pay, benefits and more:

We're looking to offer a salary of up to £25,875 (including shift allowance) per annum. working Monday - Friday / 11am - 8pm. In addition, we offer 25 days holiday (plus bank holidays), as well as the option to buy additional days.

You'll have access to a variety of high street discounts, cycle to work scheme, a workplace pension and many other perks.

You will be working Monday - Friday mid afternoon shift.

What you'll do on a typical day:

You will cost effectively plan and dispatch routes to achieve contractual delivery times, conducting remedial planning to effectively manage live changes to the plan.
You will review the cost effectiveness of routes through KPI analysis, taking remedial action where necessary
You will ensure all administrative traffic duties are carried out as necessary and to a high level of accuracy and professionalism
Liaise with line management to ensure the effective use of hire vehicles / subcontractors minimising the cost impact to the business
Ensure that details of vehicle accidents are escalated to line management
Ensure that defected vehicles are recorded on traffic sheets
Ensure that the procedure for damaged deliveries is followed where necessary
Achieve weekly and monthly KPIs as set by the business and / or Customer Service Level Agreements, escalating any issues impacting on these to line management and customers directly
Use all IT based systems in the effective delivery of their role including Paragon, Mi-Sharp etc.
Ensures that appropriate communication methods are used to provide information to both internal and external customers as required e.g. debrief of drivers, dealing with customer issues etc.
Undertake any other reasonable task as required.
Always display the highest standards of customer service.

What you need to succeed at XPO:

Previous experience within a transport / logistics organisation
Excellent IT skills (Word, Excel, Outlook)
Effective communication skills (verbal and written)
Ability to work under pressure and react quickly to customer requirements
Effective Customer Service Skills
Good working knowledge of UK Geography.

Be part of something big.
XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services.

Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make XPO a great place to work.