Site Lead Officer - Birmingham, United Kingdom - Midlands Medical Partnership

Midlands Medical Partnership

Verified Company

Birmingham, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Site Lead Officer will provide leadership and management support of the site Be responsible for ensuring that the site meets all key national, local and contractual requirements (Including Public Health targets, Clinical Targets, Key Performance Indicators Statutory Regulations, and CQC requirements)

The Site Lead Officer is responsible for coordinating, managing and developing all staff at the site

Key Duties & Responsibilities:

Management and Planning
Working with appointed Senior Regional Officers on planning and development of the managed sites
To adopt a practical approach to the development and management of patient services within the site
Set and manage objectives for the site teams
Prepare and update monthly site action plans post partners meeting and oversee the implementation of the aims and objectives.
Foster an environment at the site that supports staff development, encourages ideas and takes account of staff opinions
Develop and maintain effective communication both within the site and with relevant outside agencies where appropriate
Work closely with the Central Target Team to ensure that sites meet quality indicators and targets (including the Quality and Outcomes Framework, Key Performance Indicators and other quality monitoring measures).
To provide day to day direct management of the sites Clinical Staff, and Administration teams
To organise and attend meetings of the site teams. The post holder will prepare agendas and distribute minutes/action points after these meetings
To conduct administration staff appraisal and performance monitoring of these staff to ensure self progression
Undertake regular one to one meetings with staff to review their development objectives, performance and any other work based issues as required
Support the HR department to identify, organise and deliver training identified from staff appraisal
Oversee staff induction and training, and ensure that all staff are adequately trained to fulfil their role and that their continuing development is achieved
Support the HR department in maintaining HR documentation. This will include keeping a record of annual leave, sick leave and training
Manage staffing levels within the agreed budgets
Assist in the recruitment of administration staff and retention of all staff
Ensure all duties as outlined in policies and procedures are adhered to
To arrange Locum cover when required using the preferred supplier list in line with the vacant sessions and budget
To collaborate with the Senior Receptionist in organising and monitoring the timetables for all appointments at sites.

You will:

Ensure the timely production of rotas for all clinical and attached staff working at the practice at least 4 weeks in advance
Ensure that there are sufficient numbers of appointments available and that arrangements are in place for cover when any clinical staff are absent
Manage the holiday rotas for all clinical staff
To ensure that the premises are properly maintained, cleaned and all health and safety policies are implemented and followed.
To manage the procurement of practice equipment, supplies and services within agreed budgets.
To ensure that the site has up to date business continuity plans (including IT) in place which are regularly reviewed and amendments forwarded to the relevant plan owner for updating
To ensure that the whole team participate in audit (clinical and nonclinical), other quality review measures and Significant Event Reviews
To ensure that MMP policies and ethos with regard to patient services are adopted within the site. At the same time to review these procedures and adapt as appropriate to meet the needs of the patients.
To ensure that health care delivery is in accordance with NHS contractual obligations, meets agreed targets and standards and works within national and local guidelines.
To participate in the Patient Engagement Group (PEG) at site
To manage MMP complaints system for site in line with MMP Complaints policy and procedure Financial Management
To manage appropriate systems for handling and recording of cash, cheques and petty cash
To provide the Finance Department with accurately and on time income and expenditure records
Authorise within the budgetary control measures items of stationary, medicines and medical equipment Information Management and Technology
To identify IT training needs of the teams and to organise and evaluate any training provided / undertaken.
Request and activate Smartcards for all new starters

Other Responsibilities:
Health and Safety

To comply with the Health and Safety at Work etc. Act 197
To take responsibility for their own health and safety and that of other persons who may be affected by their own acts or omissions.
To ensure all staff are fully trained and conversant with fire regulations and health and safety and understand what to do in an emergency.
Ensure a trained first aider