Ward Clerk - Hereford, United Kingdom - Wye Valley NHS Trust

Wye Valley NHS Trust

Verified Company

Hereford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The main administrative functions of this role include general ward clerk duties, arranging pre-op appointments for patients and supporting the departments with administrative duties/requirements.

To provide a clerical service to the Preoperative Assessment Unit undertaking workrelated correspondence, photocopying, filing, retrieval of documents and patient case notes, according to the requirements of the service.
To provide advice and information on outpatient appointments and clinic arrangements. Communicate all relevant information to patients and ensure that they receive adequate notice of their appointments and any subsequent amendments.
To carry out all clerking duties for the department. This includes; booking patients' notes, filing patients' notes and chasing other departments to source missing notes.
To provide support to the Assistant Medical Secretary in the management of the Pre-Op Assessment clinics, amending and setting up clinics and blocking slots or clinics when required.
Ensure compliance with Trust policies, procedures and guidelines, alerting management team if practice appears to contravene policy, or if concerned about any aspect of patient care.
To liaise closely with the surgical medical secretaries regarding daily and weekly Pre-Op Assessment capacity and escalate any concerns to Assistant Medical Secretary.
To update the EPR MAXIMS system with any DNA's daily, contacting the patient and rebooking within appropriate timescales if required.
To book Pre-Op assessments for patients in accordance with the National RTT targets and in line with the surgical bookings of patients.

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT and the George Eliot Hospital NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,000 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman:
"The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values - Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time all the time.

To view role requirements and role responsibilities in full, please view 'supporting documents' linked to this vacancy.