Telesales Advisor Later Life Planning - Paisley, United Kingdom - Inplace Personnel
Description
My clients portfolio includes 18 crematoria, cemeteries and memorial parks, an online funeral service provider and bereavement services consulting business.
The mission is to provide exceptional standards of service, facility and products to the families who use our services.
The company estate planning provide products and services to people to assist with later life planning including Will's, Power of Attorney, Equity Release and whole of life insurance products.
To grow this part of the company we are looking to expand our team with the introduction of a motivated and driven Telesales advisor.
Job Summary
To manage the enquiries generated from our partners in a combined inbound and outbound telephone environment advising customers on relevant products that would suit their needs for later life planning.
Key Responsibilities
- Generate sales revenue in a professional and compliant manner,
- Demonstrate excellent communication skills both written and verbal,
- Manage and take ownership of your own diary for inbound and outbound leads,
- Process all sales in a compliant manner via our CRM system,
- Provide solutions to customers who have requested information on Estate planning services,
- Be comfortable to work in a client facing role (sometimes Zoom / Teams ) that nurtures new client relationships to ultimately support double
- Selfstarter: Motivated by delivering exceptional levels of customer service in tandem with maximising their own earnings.
- Team player: Work with others to achieve optimum outcomes.
- Reliable: Excellent time management and time keeping skills; respects deadlines and targets,
- Attention to detail: Can attain and hold their personal standards to achieve a 'first time on time every time' quality culture.
- Solution seeker: A 'can do will do' attitude and approach to their work.
Experience Requirements
-
IT skills, Confident in the use of bespoke software packages
Education Qualifications
Higher English and Maths desirable and at Standard grade a minimum requirement.
Job Type - Full-time
Monday - Friday,
Salary:
£25k Basic
Uncapped commission structure
Free Car parking
Company Pension scheme
Generous holiday allowance
Staff incentives
Hybrid home working role with initial three-month period office based.
Job Types:
Full-time, Permanent
Salary:
£16,539.09-£31,484.98 per year
Benefits:
- Company events
- Company pension
- Gym membership
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Paisley: reliably commute or plan to relocate before starting work (required)
Work Location:
In person
Reference ID:
DCTelesales
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