Apprentice Business Administrator - Telford and Wrekin, United Kingdom - The Work College by School of Coding

Tom O´Connor

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Tom O´Connor

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Description

What you will do in your working day

  • Call handling in a busy environment
  • Offering high levels of customer service
  • Logging end user customer and serial number details on CRM and registering warranties
  • Liaising with customers regarding engineer appointments ,checking engineer availability and booking appointments
  • Identifying spares items ,processing orders and taking payments over the phone
  • Using technical reference files and User/Installation guides to answer queries from engineers, our dedicated retailers and end users
  • Finding additional information from production engineers/quality team/warehouse team where required.
  • Updating technical reference guides.

What to expect before starting
-
Before starting, we aim to train and upskill individuals with our NOCN accredited courses, these will be once a week, every two weeks, over a three month period. Upon completion of each course, you will receive a certificate. Not only does this look amazing on your CV for employers, but you're able to upskill yourself at zero cost

Salary:
From £13,315.00 per year


Schedule:

  • Monday to Friday

Application question(s):

  • Are you currently employed?
  • Are you currently in education or training?
  • Do you live in Shropshire or Telford & Wrekin?

Work Location:
In person


Reference ID:

VAC

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