Dental Receptionist - Bristol, United Kingdom - MyDentist

MyDentist

Verified Company

Bristol, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
MyDentist Wells Road. BS4

Job Purpose:
Responsible for ensuring that our patients always receive the best quality patient experience. Optimising utilisation of surgery time and supporting the efficient and effective running of the Practice.

Key accountabilities

Performance

Support the promotion of patient choice of patient choice through asking patients to complete Smile Checkers and provide information about products, services, promotions, available finance options and oral health products
Conduct regular system reviews to identify and action issues around debt, open courses, DNAs
Build and nurture great working relationships with the Clinical team
Be actively involved in the smooth running of the practice by working well with your practice team
Share your knowledge and experience with team members and undertake any suitable training to enhance your job role

Process

Take ownership of the daily and weekly tasks to be completed by the reception team
Support the promotion by using the principles of colour coded SMART diaries
Take ownership for all aspects of money management including transmitting electronic claims daily (EDI)
Comply with the mydentist health and safety policy and all releva
Fill the diary and optimise appointment booking nt risk assessments including ergonomic
Always adhere to mydentist policies and procedures

Patients

Welcome patients whether it be in person or over the phone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating information about waiting times
Accurately update and protect patient information including on the patient electronic database
Book next appointments before the patient leaves and action reminders including courtesy calls

Salary:
From £10.50 per hour

Benefits: