Medical Receptionist - Southampton, United Kingdom - The Old Fire Station Surgery

The Old Fire Station Surgery

Verified Company

Southampton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Old Fire Station Surgery Job Description
We are looking for a Receptionist to join our friendly team at The Old Fire Station Surgery. We have 1 position available, for up to 9-12 hours per week. Shift patterns will vary between 07:30-20:00pm.

This role will include receiving, assisting and directing patients in accessing the appropriate service of healthcare professional within the Surgery in a courteous and effective way.

You will also provide general assistance to the Surgery team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

You will also answer all telephone calls to the Surgery redirecting calls as required.

Main Duties

Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
To support all team members to ensure the requirements of the doctors and the needs of the patient population are met
Prepare consulting rooms for surgery and tidying them afterwards
Deal with all general enquiries, explain procedures and make new and followup appointments
Taking messages and passing on information as required, ensuring accuracy of detail and prompt appropriate delivery
Enter requests for home visits onto the computer, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor
Signpost and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

About you
Medical Receptionist: 1 year (preferred)

Previous experience of working in a doctor's surgery will be an advantage, although training will be provided. You should also have experience of working with computerised recording systems and possess excellent IT skills. We also require people who have a proactive, friendly, empathetic and organised approach and are able to maintain confidentiality.

Previous applicants need not apply.

For further details or an informal chat please contact Daniella Jones on at the surgery.

Closing date for this job is Friday 24th May 2024.

For immediate start.

Job Type:
Part-time

Pay:
£11.44 per hour

Expected hours:
No more than 12 per week

Benefits: