Sales Support - Godstone, United Kingdom - Regency Design

Description

Job Description - Sales Support

Reporting to:

Head of Sales


Function:

Sales administration and customer service


Location:

South Godstone, Surrey - office based (ideally within 30 mins drive)


Date:

April 2023


Introduction:

Regency Design & Print is a creative in-house design and manufacturing specialist and uses inspired thinking and design to help clients drive volume, value and innovation to their business.

Regency has been established for over 30 years with a 45,000 square foot, state of the art production facility which operates 24 hours a day and provides a host of retail solutions for an extensive list of well known national clients with massive brands

They utilise cutting edge design and production technology to deliver solutions and concepts that are as unique and distinguished as their clients, providing comprehensive end-to-end services to meet and exceed every requirement.

Design. Manufacture. Deliver. Install. They can do it all.

Key products include POS, Coffee pods and carts, micromarkets and automated retailing solutions with a focus on using sustainable and recycled materials


Purpose of the Job:

-
Internal sales link for sales team with studio, transport, finance and other depts as required:

• 
  Manage and develop specific portfolio of customers with key focus on core repeat business:

-
Office based Day to day liaison with customer base including solving problems and updating sales team members with engagement incl key issues resolution with customers:

• 
  Internal management of specific projects as required

Main Duties (Principal Accountabilities)**:

• Support the sales and business development teams to manage customer engagement and escalate where required
• Track orders and highlight any potential delays
• Liaise across different internal teams to collect and communicate key information
• Send key information to clients as required for wider sales team and your self
• Respond to customer queries and assist in problem solving where appropriate
• Day to management and ownership of specific customer portfolio and delivery of sales targets
• Work with all internal teams to help further develop good processes and controls where applicable
• Attend internal meetings and report on your specific portfolio customers

Knowledge, Experience & Skills Required:

Excellent IT skills - especially Microsoft Office

Previous administration experience

Good teamworking and communication skills

Excellent People Skills with ability to assess situations and maintain relationships with customer

Desire to grow existing experience with an energetic and motivated set of teams at Regency

Ideally some sales and account management experience

Potential to develop into Sales account manager in time


Relationships

Directly reporting to:
Head of Sales


Others with whom there are Sales team


direct working relationships:
Production team

Sourcing team

Transport team

Key customer contacts

For more information about Regency please visit


Salary:
£22,000.00-£24,000.00 per year


Benefits:

• Company pension

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Godstone: reliably commute or plan to relocate before starting work (required)

Experience:

• Sales (preferred)
• Business development (preferred)

Work Location:
In person

Application deadline: 25/04/2023


Reference ID:
Regency

Expected start date: 01/05/2023