Clinic Lead - Abingdon, United Kingdom - Newmedica

Newmedica

Verified Company

Abingdon, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

WHO ARE WE?
Newmedica is one of the leading providers of NHS-funded ophthalmology services in England.

Our Purpose is to make a positive difference to people's lives
Our Vision is to change lives through better sight and eye health
Our Promise is to use our expertise and compassion to help people feel special, reassured and cared for

We provide services for NHS CCGs, NHS Trusts and Foundation Trusts, and other providers of NHS funded services.

ROLE SUMMARY
The Clinic Lead is an essential role within the service leadership team, reporting to the Operations Manager. The Clinic Lead is responsible for the day-to-day management and operational delivery of high-quality clinical services within our service.

KEY RESPONSIBILITIES

Clinic Management

You will balance your time between running clinics and managing the department and overseeing the training plans of the out patients' team.
Deliver the internal audit function and support external audit as required.
Drive outstanding clinical performance and experience to patients.
Manage clinic staff to ensure optimal patient flow, implementing changes where appropriate. Update processes in line with national guidelines.

Team Management

Embrace Newmedica's values and strategy and model positive behaviour for all staff members driving high levels of staff satisfaction and retention.

To lead the training of staff, ensuring that all colleagues are equipped with the necessary skills and knowledge to deliver sustainable service growth in a safe and professional manner.

Communicate key information from Quality Management Committee (QMC), Medical Advisory Committee (MAC), Information Governance Committee (IGC), and Operations Management Group (OMG) to all clinic staff.

THE INDIVIDUAL
EDUCATION & QUALIFICATION

Demonstrable experience of successful service delivery
Demonstrable leadership and team management skills
Experience in managing a multidisciplinary team
Significant client or customer relationship management experience
Experience of working to Clinical Governance and HR policies, including Health and Safety and Equality and Diversity
Service management within a healthcare environment

EXPERIENCE & KNOWLEDGE

Excellent verbal and written communication skills
Excellent presentation skills
Welldeveloped IT skills with competency in all Microsoft Office products, including Excel with the ability to pick up company specific skills quickly
An ability to solve problems and make decisions
Proven ability to manage and implement change
Demonstrate understanding of NHS structure and systems
Demonstrable understanding and experience of Care Quality Commission and other regulatory bodies.
People management or leadership training
Project Management experience and/or qualifications (desirable)
Experience of developing best practice service delivery models
Experience of implementing Service Improvement strategies
Understanding of local healthcare economy.

SKILLS & PERSONAL ATTRIBUTES

Has a professional and positive attitude
Is calm under pressure and can use initiative
Selfmotivated with an ability to motivate and mentor others
A passion for shared learning, development and continuous improvement
Excellent interpersonal and customer relationship skills with the ability to relate effectively with a diverse range of staff, patients and clients.