Business Support Assistant - Birmingham, United Kingdom - Birmingham Children's Trust

Tom O´Connor

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Tom O´Connor

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Description

There has never been a more exciting time to join Birmingham Children's Trust as we celebrate our GOOD Ofsted status which we are immensely proud of.

Birmingham Children's Trust is going from strength to strength.

We are the largest provider of family support and social care services for children, young people and families in the country.

Our goal is to become a centre of excellence in both social care and family support.

By choosing to work for us, you will be part of a supportive, dynamic service contributing to our service improvement journey to 'Outstanding'.


We have an exciting opportunity within our LADO service for a self-motivated Business Support Assistant, providing essential support to our practice staff members.

The Service is currently in a period of redesign and given a changing environment, is looking at ways of working to better support the achievement of better outcomes for children and families.


Why join the IRO Service - The independent Reviewing Service is responsible for chairing reviews for all looked after children and ensuring they have a Care Plan and that the Plan is quality assured and right for the child or young person. All looked after children (for the duration they are legally looked after) will have an allocated Independent Reviewing Officer (IRO) who ensures the plan in on track avoiding any drift and delay. Business Support will convene the first meeting and ensure that all the review meeting outputs are distributed within timescales.


Who does the team support - The Business Support Services supports a number of Independent Reviewing Officers and is centralised Service within the Trust, offering a flexible support service, by, maintaining critical services to Children and Families is our priority.
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About You.

You will be a 'can-do' person, who is passionate about high quality service delivery and performance.

You will be able to work effectively within a dedicated team environment, be customer focused and able to deliver the role with a flexible approach.

Key skills we will be looking for in your personal statement include:

  • Attention to detail with an ability to work accurately e.g. literacy and numeracy
  • Ability to work on own initiative with a proactive approach to all tasks to ensure business objectives are met
  • An ability to work flexibly as part of a diverse team environment, providing cover when needed to ensure continuity of service provision, and the ability to multitask to cover other roles within the team
  • Experience of dealing with several conflicting and changing priorities effectively to achieve business objectives
We are working in a Hybrid working model.


What you can expect from us:

  • Being part of a positive, supportive, 'can-do' service and wider Trust
  • We are a forward thinking, innovative organisation, proactive in delivering the most optimum services for our children, young people and wider local community
  • Career development opportunities
  • Regular development discussions

And some of the benefits of working for us, click HERE
for more about our offer

  • Mental health / emotional support 24/7 employee assistance programme
  • Hybrid model of remote working
  • 29 days holiday on joining, plus bank holidays. This increases to 32 days after five years' service, and then 34 days after ten years' service
  • Generous contributory pension scheme
The campaign closes on Sunday 14th January 2024

Interviews will be held w/c 27th January 2024

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