Executive Support Administrator - Newcastle upon Tyne, United Kingdom - Newcastle University

Tom O´Connor

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Tom O´Connor

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Description

Salary:
£23,144 to £24,285 with progression to £26,396 per annum

Newcastle University is a great place to work, with excellent benefits.

We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.


Closing Date: 23 March 2023

The Role

Are you an experienced EA, PA, Administrator or Receptionist looking for your next role delivering comprehensive administrative support for Senior Management's portfolio?

Do you thrive in a fast-paced and varied environment where you can use your communication, organisation and planning skills to manage a diverse workload?


The Faculty of Science, Agriculture and Engineering is seeking an exceptional experienced, organised and enthusiastic individual to join the School of Natural and Environmental Sciences' Professional Services team.

This is an exciting and challenging role with responsibility for supporting an environment to enable high quality research, education and strategic development.


As part of the Executive Support Team, the post holder will provide high level, effective administrative support to the Senior Management Team, assisting them to carry out their duties across the School and Faculty, including extensive diary management and committee servicing (coordinating papers, drafting agendas, taking notes of meetings and following up on actions as needed) and any other projects, working groups or tasks within the portfolio that the Senior Managers lead on or support.

You will be proactive, highly organised and professional.

You will possess excellent organisational and communication skills, have a keen eye for detail and look to identify and implement improvements in processes wherever possible.

A positive 'can do' attitude and a flexible and helpful approach is essential.

The position is open-ended and offered on a full-time basis (37 hours per week) with an immediate starting date. The post is eligible for blended working between campus and home.

The role is predominantly campus-based on City Campus in Newcastle upon Tyne.

We are committed to building and maintaining a fair and inclusive working environment and we would be happy to discuss arrangements for flexible and/or blended working.


We understand how important the full employment package is to our colleagues at Newcastle University and we are committed to providing a great range of benefits and discounts for all.

You can learn more about what is available here on our Benefits Website page.

We are committed to building and maintaining a fair and inclusive working environment and we would be happy to discuss arrangements for flexible and/or blended working.

Key Accountabilities
To provide personal administrative support to the Senior Management Team, understanding the nature of the business undertaken by them and its priorities - namely to deliver the Unit's strategic priorities and associated activities
Producing complex documentation in a timely manner and drafting correspondence in relation to standard requests etc
Complex diary management using judgement, where necessary, to prioritise work schedules, liaising with all relative parties in an efficient and effective way
To act as first point of contact for enquiries for the Senior Management Team to provide a professional and proactive service to colleagues, students and visitors with a clear focus on customer experience
To act as Secretary to various committees by creating agendas, taking minutes and following up to ensure actions are completed by the agreed date
To lead the administration of designated University processes, escalating as appropriate and monitoring progress
To supervise team members if required
To work as part of a wider team and to undertake other duties within the scope and general nature of the grade which may be required

The Person

Knowledge, Skills and Experience
Experience of working with senior managers in a similar administrative role
Good IT skills with experience of Microsoft suite of programmes
An excellent communicator both verbally and in writing with the ability to tailor messages to the appropriate audiences
Experience of creatively and independently solving issues and problems independently
Experience of complex diary management, dealing with competing deadlines and activities for yourself and others
Experience of committee administration, producing agendas, minutes and following up actions

Attributes and Behaviour
Understanding, appreciation, and ability to recognise confidential material and conversations and to handle confidential information appropriately.
A positive, proactive and professional customer focussed attitude.
Works in a planned and structured way
Uses own and others time effectively
Ensures that all activities are completed on time
Keeps fellow team members up to date with progress
Willing to help others and share workloads
Maintains flexibility in work plans to allow for chang

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