Personal Assistant - Solihull, United Kingdom - Smart 11+ Tuition

Tom O´Connor

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Tom O´Connor

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Description

Overview
At Smart 11+ we educate children to pass the 11+ exam.

We hold pupil's confidence at the heart of what we do, and our tuition provision is structured around quality teaching and nurturing children, rather than constant testing and pressure.

We support parents to navigate the complexities of the 11+ process and provide transparent and honest feedback. Building good relationships with our pupils and parents and providing excellent customer service is what we strive for.


Responsibilities and Duties

  • This role will focus on supporting the principal and management team in daily organisation.
  • The role will be part of the growing management team and will vary according to business needs, therefore flexibility and fast adaptation are crucial to success.

The role includes deputy centre management, which involves:
a. Showing parents around the company's facilities and conduct initial assessment on new pupils.

b. Feeding results of initial assessments back to parents.

c.

Completing the processes for completion of an initial assessment, including full details of assessments and parent's decision regarding sign up.

d. Meeting and greeting all existing parents and children at start and end times of sessions.

e. Managing parents' expectations and point them in the right direction for any assistance they require.


Experience and Requirements

  • Excellent organisation and communication skills.
  • Excellent attention to detail.
  • Proficient with Excel and Microsoft Office.
  • Ability to develop positive rapport with customers and staff.
  • Enhanced DBS clearance or be willing to apply.
  • It is essential that you hold a full UK Drivers Licence and have Right to Work in the UK._

Working Hours
Saturday

Monday

Tuesday *,

Wednesday *,

Friday
- *If within a given weekday, consecutive hours are six or above, a 30-minute unpaid lunch break is included._


Job Types:
Part-time, Fixed term contract

Contract length: 16 months

Part-time hours: 32 per week


Salary:
£22,560.00 per year


Benefits:


  • Onsite parking
  • Work from home

Ability to commute/relocate:

  • Solihull: reliably commute or plan to relocate before starting work (required)

Work Location:
In person

Application deadline: 15/04/2023


Reference ID:
PAApril2023

Expected start date: 01/05/2023

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