Detention Officer - Norfolk, United Kingdom - Norfolk Constabulary

Norfolk Constabulary
Norfolk Constabulary
Verified Company
Norfolk, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter
Description
Various locations across Norfolk and Suffolk
Casual (Zero Hours)
£13.59 per hour
Monday 20 February 2023 at 8am


Casual Call-In vacancies at all Police Investigation Centres (PIC) locations:
Aylsham

Bury St. Edmunds

Great Yarmouth

Kings Lynn

Martlesham

Wymondham


In helping you understand what being a Custody Detention Officer is all about, we are holding some taster sessions via Teams.


  • 9th February 2023 at 12:00 for an hour
  • 13th February 2023 at 12:00 for an hour


This will give you an opportunity to be welcomed by T/Chief Inspector Rob Wicks, have a virtual tour of a PIC, hear from an experienced Custody Detention Officer about the job and Sgt Mel Irwin and Sgt.

Tom Metcalffe will provide an overview of the training course. At the end the session, there will be an opportunity to ask any question you may have.


The Role
Custody Detention Officers are responsible for the care and welfare of detained persons whilst in custody.

This includes the provision of food, drink and medication as directed, conducting basic health assessments, facilitating religious observance and making reasonable adjustments for the disabled.

You must also be able to demonstrate good communication and interpersonal skills, with previous experience of effectively handling conflict and have the ability to work in restricted areas and confined spaces.


In addition, the duties will also include undertaking general care and maintenance checks to ensure cells, interview and changing rooms are clean, tidy and undamaged.

You will also be required to complete all administration functions in the custody suite and take fingerprints, photographs and DNA samples and drug testing on arrest samples from the detainee.


As part of the role, Custody detention officer are also required to undertake escort duties and constant observation of detainees when required.

This includes the supervision and management of Virtual Court detainees and process.

To be responsible for the safe and efficient management and coordination of daily Video Remand Hearing court processes from PICs in accordance with the VRH Operating Model and working under the guidance of the Custody Officer.


It is essential that applicants meet the following criteria:

  • Demonstrate good numeracy and literacy skills
  • Demonstrate good facetoface customer service skills
  • Demonstrate the ability to maintain control of difficult situations and individuals
  • Physical ability to effectively restrain detainees
  • Experience of working to strict procedures and guidelines
  • Experience of working effectively as part of a team
  • Demonstrate the ability to be resilient and manage time critical priorities
  • Good basic keyboard skills with working knowledge of Microsoft Office suite
  • Full driving licence due to the need to drive police vehicles

It is desirable that applicants meet the following criteria:

  • Previous experience of supervising the welfare of others


This a casual role based on a 0 hour casual worker agreement._ _Any shifts inclusive of working unsocial hours, such as weekends and night shifts, attract additional payments under the Police Staff Council Handbook.

**Applications from at-risk staff will be prioritised and receive preference in any selection process.
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