Compliance Regulation Quality Manager - Potters Bar, United Kingdom - Caretech

Caretech
Caretech
Verified Company
Potters Bar, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Compliance Regulation Quality Manager
£55-60k per annum

Car allowance or lease car

Home based

Benefits:

37.5 hours per week

31 days holiday inclusive of bank holidays

Flexible Additional Holiday Purchase Scheme

Stakeholder Pension

Free Employee Assistance Programme

Annual Employee Awards Evening

Employee recognition schemes


Main duties and responsibilities:

To assess the regulatory compliance of all CareTech Group adult services, recording and monitoring findings to ensure that:

  • People are safe.
  • Excellent relationships are established and maintained with key external regulatory bodies in particular CQC and CIW.
  • Learning from operational practice is captured and used to inform future service developments.
  • Best practice and standards are developed and maintained and experiences from this are shared across the Company.
  • Registered Managers are supported to deliver best practice and compliance.
  • With Colleagues, ensure that policies, procedures, practice and compliance are developed and are up to date, and serve the needs of the Company's mission, aims and objectives;
  • Internal policy is developed and effectively implemented;
  • All quality assurance frameworks are developed and effectively implemented in conjunction with operational managers.
  • Provide service improvement guidance to operational and support teams to develop good practice.

To contribute to the development of national and local strategies and operational plans, that increase and enhance a performance culture across services that delivers robust evidence based best practice.


To provide the Director of Compliance & Group Medical Director with regular service reports on progress with improving standards and compliance, learning from safeguarding concerns and to analyse quality and compliance patterns and trends across all services.


To urgently advise the Director of Compliance of any emergency safeguarding issues and support the Executive Director for Adults in the investigation and embedding any learning from all incidents.


To carry out investigations, as required, and to work in partnership with internal and external stakeholders to develop, implement and monitor remedial action plans.


To promote the corporate quality assurance agenda ensuring that Operational Managers are supported to deliver required quality outcomes for regulators and commissioners.

To communicate CareTech Community Services' vision and values clearly in all aspects of the role.


To develop a business culture based on quality that will deliver successful commercial outcomes that position CareTech Community Services as a leading Industry Provider of services for Adults with complex needs.


Support the compliance with all Regulations and submit reports following visits on compliance and service improvement plans to the Managing Director and the Director of Compliance.

Carry out, as required, other duties consistent with the level of the post.


Key Measurable Competencies:


The post holder must have a demonstrate understanding of regulation, quality and contemporary adult social and health care services provision.


Relevant and recent experience in a provider of similar size and complexity or as a regulator of social care provision.

An up to date knowledge and expertise in Safeguarding and relevant legislation.

Promote high levels of quality in Services, monitoring compliance against internal quality KPI's and external regulatory requirements;
Constructively challenge operational practice and support an understanding of regulatory requirements including working constructively with Commissioners and regulators;
Make a key contribution to the Company's business planning processes with particular reference to the resources required to achieve local and corporate quality assurance and effective risk management;
Encourage open, honest and constructive behaviour across all services.

Excellent report writing skills and the ability to command professional respect from internal and external partners.

Hold a relevant professional qualification or have experience in clinical environments that will instill confidence with all key stakeholders.

This job description is not exhaustive and may be reviewed to reflect the changing requirements of the Company.


The Organisation:
CareTech Community Services Ltd is a provider of specialist social care services support
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