Client Advisor - Manchester, United Kingdom - Marsh

Marsh

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job title - Client Advisor - Trade Credit

Department - Marsh Trade Credit Practice

Location - Manchester or Birmingham or Surroundings

Marsh Trade Credit has an excellent opportunity for a Client Advisor to join our Risk Management & Major Accounts team in Manchester, providing top class client service and added - value solutions to our largest clients.

We will rely on you to:

Provide daily service to our larger clients in the Major Account segment and assist Client Executives with conducting and concluding the renewal process;
Administer any action logs, ensuring tasks are actioned in a timely fashion, monitored and followed to their completion;
Manage credit limit requirements for our clients via the various insurer online portals and by speaking/negotiating directly with the insurers;
Provide our clients with support and guidance to ensure they adhere to their policy terms and conditions, e.g. reporting overdue invoices, making claims on time, etc.
Carry out client meetings to provide client service, conduct renewals and/or assist the Client Executives, producing minutes and managing any resulting action points;
Prepare prerenewal submission data, renewal reports & invoicing, conduct renewals where required;
Assist Development Executives on New Business cases as required & actively build relationships across Marsh and with other departments.

What you need to have:

B2B Client Relationship experience;
Excellent time management and organisational skills;
Attention to detail;
Able to perform well under pressure & using own initiative;
A basic knowledge of insurance and or finance would be advantageous;
Previous knowledge and experience of Credit Insurance would be ideal;
A full valid UK Driving Licence

What makes you stand out?

Excellent performance in a B2B Client Relationship role;
Previous knowledge and experience of Credit Insurance, insurance or finance.

What can you expect?

To join an experienced and successful existing team.
To contribute to the team's performance in providing the highest levels of service; helping retain clients and growing our client book of business.
The opportunity to work with and add value to high profile clients across a number of industry sectors.
The opportunity to develop your knowledge, skills and career opportunities within a large multinational business.
To complete an initial induction process, combining formal training and onthejob experience & support to ensure you can deliver all of the above.

What you will be rewarded with:
Competitive Benefits Package including

27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
Generous Family Leave including 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

About Marsh
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment.

We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.

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