Adult Social Care Customer Services Advisor - Castleford, United Kingdom - Wakefield Cares Careers Hub

Wakefield Cares Careers Hub

Verified Company

Castleford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Do you have excellent customer service skills with an interest in working in Adults Social Care?

Do you want to work in a welcoming, rewarding, yet busy environment?
Are you selfmotivated, enthusiastic and have excellent organisational skills?

If so, we would love to hear from you

You will be part of a dedicated team, taking inbound calls, gathering and recording information, offering advice and guidance and ensuring that people are effectively connected to the right support for them.

This will be a demanding role and you will need to be a dynamic individual who is able to hit the ground running with a desire to improve the lives and well-being of the people in the Wakefield District.

As part of the team you will hold:

Excellent IT skills including Microsoft Word, Outlook, Excel and the ability to learn new IT systems quickly and input data accurately.
An excellent telephone manner and customer service skills and experience.
The ability to communicate with a variety of customers.
Great team working skills with the ability to multi task and have a high level of attention to detail.
Excellent communication and interpersonal skills.

Working in Adult Social Care is challenging and rewarding, and our Customer Services Advisors undertake a vital role.

This post is a part time position working 24 hours per week.

This will preferably be split into three, 8 hour days working on a Monday, Wednesday, and Friday however there is some flexibility in this.

Please contact as below for a discussion about this.

For an informal discussion, please contact Tracy Hare on

Interviews will take place week commencing 25/09/2023

Job Type:
Part-time

Part-time hours: 24 per week

Salary:
£14,509.62-£15,602.59 per year

Benefits: