- 50% off food and beverages in all our UK venues
- Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
- Company Sick Pay
- Company Pension
- Life Assurance
- Refer a friend incentive
- Financial advice services
- Employee health and wellbeing services
- Virtual GP Services
- Season Ticket Loans
- Employee assistance program: A confidential helpline providing 24/7 advice and counselling
- Cycle to work scheme
- Participate in structured training sessions to learn the rules and dealing procedures for games such as Blackjack, Roulette and Three Card Poker.
- Develop proficiency in handling gaming equipment (cards, chips, chippers, shufflers etc.) accurately and efficiently.
- Learn and adhere to all gaming regulations, internal controls, and security procedures.
- Maintain a professional and friendly attitude toward guests to create a welcoming and enjoyable gaming environment.
- Ensure integrity and fairness in all game play, following house rules and casino standards.
- Learn to manage table inventory, exchange chips, and accurately calculate payouts.
- Deliver outstanding customer service and create memorable experiences for our guests
- Work as part of a team to ensure smooth table operations and excellent customer service.
- On It: Demonstrates responsiveness and initiative by anticipating guest and operational needs, ensuring prompt and effective service delivery.
- Upbeat and Positive Attitude: Maintains a professional, enthusiastic, and solution‑oriented demeanour that fosters a welcoming and energetic environment.
- Be Nice: Treats guests, team members, and stakeholders with courtesy, respect, and professionalism in all interactions.
- Open and Close: Engages openly and warmly at the start of every interaction and ensures each conversation or service exchange concludes with clarity, courtesy, and appreciation.
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Job summary · We are looking for a Trainee Dealer to join our structured Dealer Training School. No previous dealing experience is required - just the right attitude and passion for customer service. · ...
London, England1 week ago
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We don't just offer jobs—we create experiences. Whether it's the electric buzz of our city casinos or the slick precision of our online platform, · we're the heartbeat of high-end gaming. · Maintain a professional and friendly attitude toward guests to create a welcoming and enjo ...
London1 week ago
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We are looking for a Trainee Dealer to join our structured Dealer Training School. The successful candidate will be trained from the ground up to become a confident and professional casino dealer. · Upon successful completion of the training school, you will receive a promotion t ...
London2 weeks ago
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We don't just offer jobs—we create experiences. Whether it's the electric buzz of our city casinos or the slick precision of our online platform, we're the heartbeat of high-end gaming. · ...
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We are looking for individuals willing to receive comprehensive training to learn the rules, · procedures,and techniques required to deal a variety of casino games in a professional · and customer-focused manner.You will develop the skills to provide fair,effective, · and enterta ...
London1 month ago
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We are looking for individuals willing to receive comprehensive training to learn the rules, procedures and techniques required to deal a variety of casino games in a professional and customer-focused manner. You will develop the skills to provide fair efficient and entertaining ...
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We are looking for applicants to join our team as a Trainee Croupier. · Joining as a trainee croupier opens an exciting career in the Casino industry with roles such as Senior Croupier... · ...
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We are looking for applicants to join our team as a Trainee Croupier. · ...
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Join our team as a Trainee Croupier and start a career in the casino industry with roles such as Senior Croupier, Inspector, Gaming Supervisor and even all the way up to General Manager. We offer a free training program at our very own Grosvenor Gaming Academy which runs for five ...
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We are looking for a Gaming Supervisor to provide all customers with the highest level of customer service. All gaming supervisors will be required to execute Blackjack, Roulette and other games. · Always oversee gaming activity in a vigilant manner. · Monitor customer play and e ...
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Financial Services Regulatory Associate 3 to 6 years' PQE
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We are recruiting an Associate / Senior Associate with three to six years' PQE to join our Financial Services and Products practice. · What this means for you · Offering a partner-led service enables our fee earners to learn and develop through working closely with a senior membe ...
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We are recruiting an Associate / Senior Associate with three to six years' PQE to join our Financial Services and Products practice. · Offering a partner-led service enables our fee earners to learn and develop through working closely with a senior member of the team. · ...
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Discover what it's like to work in a compliance role that makes an impact. · Could you help us shape a stronger, fairer future? Your next career move starts here.Share information with EC-S, HMRC and partner agencies through the dissemination of intelligence via legal gateways by ...
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Trainee Dealer - Greater London - Metropolitan Gaming
Description
Who We Are
At Metropolitan Gaming, we don't just offer jobs—we create experiences. Whether it's the electric buzz of our city casinos or the slick precision of our online platform, we're the heartbeat of high‑end gaming. From the iconic Empire Casino in Leicester Square to the luxury of Metropolitan Mayfair, our ten venues across the UK and Egypt made for those who live life full throttle.
Benefits
We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high‑performance team. On top of our competitive salary, here are some of the benefits we offer:
We Are Looking For
As a Trainee Dealer, you will join our structured Dealer Training School, where successful candidates will be trained from the ground up to become confident, professional casino dealers. No previous dealing experience is required — just the right attitude, commitment, and passion for customer service.
Upon successful completion of the training school, you will receive a promotion to Dealer, with relative pay increase and further develop your skills on the gaming floor.
Main Responsibilities
Service Behaviours
Our Trainee Dealers are expected to always demonstrate our key service behaviours:
Additional Information
Please Note: You must be aged 18 or above and have the right to work in the UK. This position requires working nights, evenings, weekends and shifts that coincide with a 24/7 trading week so individuals should be flexible in their scheduling. Trainee Casino dealers will spend a large portion of their shift on their feet working directly with the public.
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