Customer Service Advisor - North East, United Kingdom - Groundwork

Groundwork

Verified Company

North East, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job title:
Customer Service Advisor (x3)

Salary:
National Living Wage

Hours: 16 hours per week - Flexible

Reporting to:
Project Manager

Locations:
Barrow In Furness (x1), Carlisle (x1) & Workington (x1)

About us

Groundwork aims to be the UK's leading regeneration charity, working through partnership to create communities in which people are proud to live and work.

This programme will deliver Groundwork's mission of supporting people to improve their prospects and reach their full potential.

About the role

Working as a member of the Employment Team you will assist in providing a high level of Administration and Customer Service support to our team to enable achievement of contractual objectives.

The post holder will assist in providing a valuable resource and form an integral part of each team within their dedicated centre.

A bit about you

We want someone like you who has the experience of successfully managing a varied workload of administrative tasks and prioritising effectively whilst having a sound understanding of administrative procedures.

You will have an awareness of the barriers facing unemployed people and have strong interpersonal skills to support development of positive and effective relationships with colleagues, customers and external organisations.

Having a sound understanding of the importance of effective customer service provision is essential as well as having strong verbal & written skills.

_ To find out more about the role and our organisation and for an informal discussion about this role please contact Victoria Myers (Performance Lead) on __ _**
Want to apply?
Application Form

Customer Service Advisor - Job Description

Customer Service Advisor - Person Specification

Closing date:
Midnight on Monday 1st May 2023

Make yourself at home:

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work.

Groundwork NE & Cumbria is committed to safeguarding and protecting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

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