Student Hub Team Leader - Birmingham
Only for registered members Birmingham, United Kingdom
1 month ago
Job summary
This role will be based full time from our Birmingham Campus. As a Team Leader in our Student Hub, you will lead a team who are the primary point of contact for our student body, delivering exceptional customer service to our students.
Responsibilities
- Monday, Thursday and Friday are standard working hours between 8.30am and 5.30pm
Qualifications
- Significant experience in leading, developing and motivating teams within a customer service environment.
- A proven ability to manage resources effectively to ensure high levels of satisfaction and service delivery.
- Excellent organisational skills with the ability to thrive in a fast-paced and dynamic environment.
- A focus on empowering your team and and getting the best out of them.
- Excellent data analysis and reporting skills to demonstrate the impact and value of your team's work.
- A proactive, solutions-focused mindset with a commitment to continuous improvement.
Benefits
- 30 days holiday + bank holidays on-top, and even a Christmas closure
- A generous Aviva pension plan, company contributions starting from 7%
- SimplyHealth plan option
- Private Medical Insurance
- Access to Perkbox benefits
- Study any Arden course for free, with a discount for all family and friends
- Plus, other excellent benefits
- Our 'Golden Ticket' which allows you to gift anyone in your life a free Arden education
Job description
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