Client Engagement Manager Required for Edtech Event - London, United Kingdom - ICS

ICS
ICS
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Do you want to be part of a fast-paced, next-generation global events business with great benefits, fantastic team events, and passionate EdTech colleagues who truly want to make a difference?


Our client, an award-winning global events company is looking to recruit a Client Engagement / Relationship Manager to join their award-winning EdTech divisional team in London, on a flexi-hours, hybrid WFH basis.


Key Responsibilities:


Your job will be to assist in delivering a compelling end-user experience towards our Client's enviable network of Education Institutions, Governments, EdTech Solution Providers, Event Participants, and Organisers alike, with a view to facilitating, automating,and enhancing key touch points for participating stakeholders at various levels and functions within the lucrative EdTech events arena.


As a Client Engagement Manager, you will be passionate about all things events (ideally within the EdTech sector) and must also be able to demonstrate a sound knowledge of Tech-Enabled Events i.e.

Personatech.

Working alongside our Client's in-house engagement and community development teams, you will be charged with rolling out/implementing our Clients industry's first Personatech blueprint programme, which aims to provide a cohesive end-to-end platform solution
- from registration through to onsite meeting attendance.


Your Attributes and Experience

  • Experience delivering against a clear blueprint process for sponsorship fulfillment and individual client projects.
  • Proven ability in working with stakeholders on the client side and internally across various key departments.
  • A strong background in strategic problem solving with demonstrable analytical skills.
  • Outstanding written and verbal communication skills in both formal and informal settings.
  • Excellent organisation skills: to ensure that all stakeholders and tasks (clientside and internal) are expertly coordinated.
  • Know how to take the initiative, seek out opportunities to learn new skills, and put the ones you've already got to good use.
  • Not just intelligence, but creativity too: you'll be ready to come up with novel ideas to solve our client's biggest problems.
  • Experience adapting and learning new skills and to drive for continuous improvement in the client experience and delivery process.
  • Attention to detail with an aptitude for analytical work, like sniffing out clues in massive data sets or hunting down the key issues in a hugely complex challenge.
  • Experience being goalorientated and problemsolving to achieve the desired outcome
  • Confidence in a fastpaced, highgrowth, entrepreneurial environment
  • A willingness to work fluidly and respectfully with our incredibly talented team.
  • Continually strive to strengthen the reputation of the brand and company.
  • Input in the development of event marketing solutions that are developed by the Key Account Directors and Event Directors alike.

Additional Information:


  • This is a hybrid role and is predominately WFH based.
  • Ultracompetitive basic salary of up to £50,000 will be dependent on experience in addition to a very competitive/uncapped commission structure with a realistic OTE of c. £75,000 per annum (Year 1).
  • Worldclass benefits plus a wealth of innovative employee recognition schemes and rewards.

Interested?
.

ICS.JOBS is a specialist recruiter who operates within the events sector.

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