IT Purchasing and Asset Administrator - London, United Kingdom - Venn Group

Venn Group

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contract Opportunity

IT Purchasing and Asset Administrator

We are working with a prestigious University in London who is looking for an IT purchasing and asset administrator to help support the team in their BAU operations.

Core deliverables of this post include:

Assisting customers with placing orders with contracted suppliers, providing costs and quotes for IT equipment from the Digital Store and software license renewals.
Receiving deliveries, returns, dispatch of IT hardware, keeping track of stock items in both internal and external warehouses and recycling of equipment in collaboration with our contracted suppliers.
Entering and maintaining data into the IT asset inventory system to ensure ownership of assets and sales records are kept up to date.
Processing and managing service requests using the Service Management Tools for ticket management.
Assist customers with understanding how to get hardware and software and liaise with our suppliers on their behalf to assist with order enquiries.
Creating and maintaining knowledge articles where required and ensuring the Digital Shop and portal and website information are kept up to date

Required skills/experience includes:

Demonstrates excellent communication skills both verbal and written in high standard of English
Excellent interpersonal skills with the ability communicate effectively to a diverse range of stakeholders at all levels, including those without a technical background, resulting in productive working relationships.
Ability to represent the University in customer facing situations in a professional manner.
Experience of working with customers, providing customer service and help customers clarify their requirements.
Good analytical skills that are structured and methodical in approach, highly organised.
Willing to dedicate time to knowledge sharing and informal training of others
Ability to be selfmotivated