Customer Service Administrator - Huddersfield, United Kingdom - Stafflex Office

Stafflex Office

Verified Company

Huddersfield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Support

Salary:
£23k - £25k (DOE)

Working Hours: 8am to 4:30pm, Full Time Working hours.

Location:
Huddersfield, West Yorkshire.

Permanent Role
This a great opportunity for you to grow personally and develop your knowledge, working alongside a supportive team. You will need to be passionate about customers and provide the best service that goes above and beyond.

**The Key Duties of the Customer Service Administrator

Processing of International sales orders, working closely with the Planning and Logistics departments
Answering customer enquiries, specifically relating to export documentation
Ensuring export documentation is requested or created (Export Declaration, Commercial Invoice, Certificate of Origin)
Provide transport certificates to customers as and when required (e.g., DGN, COC, EX1, EUR1)
Filing of paperwork and obtaining proof of export and associated documentation
Ensure compliance of standard operating procedures
Liaising with all departments to ensure customer needs are met/satisfied
Providing support and cover for other members of the team, as and when required
All other administration tasks, as and when required