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    • Administrator - Financial Services/pensions - Middlesbrough - Xafinity Consulting Ltd

    Xafinity Consulting Ltd
    Xafinity Consulting Ltd Middlesbrough

    3 weeks ago

    Default job background
    Description

    We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates. As part of our Disability Confident pledge, we run the 'Offer an interview' scheme at XPS Group. If you have a disability and meet the essential criteria described in the person specification for the role being applied for, you are guaranteed an interview.

    We operate a hybrid/flexible working style, with a focus on providing a work environment that is inclusive and welcoming to all. Our team is dedicated to supporting each other and working together to achieve our goals.

    We are seeking a Pensions Administrator to join our vibrant office with hybrid working. This is an exciting role that would suit someone with previous experience in a similar administrative or customer service role, or a recent graduate looking to embark on a career in pensions.

    XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. Our Pensions Administrator business continues to grow, and we are committed to providing excellent service to our clients and their members.

    The Role

    As a Pensions Administrator, you will be responsible for:

    • Updating relevant pension administration databases and systems.
    • Handling both Department for Work and Pensions (DWP) and HM Revenue and Customs (HMRC) queries.
    • Receiving and handling internal and external telephone queries.
    • Performing manual benefits calculations.
    • Amending and checking non-financial work, such as change of address.
    • Assisting the team with project-related work, such as bulk mailshots to scheme members.
    • Ensuring the accurate updating of time recording systems and meeting required utilisation targets.

    Your Profile

    • Recent Graduate or Good level of education with a minimum Grade 4/C in GCSE Maths and English, or equivalent.
    • Excellent organisational and planning skills.
    • Able to see projects/tasks through to completion within given timescales.
    • Able to follow instructions, procedures, policies and assimilate information quickly in a consistent manner.
    • Enthusiastic, positive and flexible approach to work.
    • Able to recognise the need for a customer-focused approach to their delivery both in terms of quality and exceeding customer expectations.

    What We Offer

    • Participation in annual discretionary Bonus Scheme.
    • 25 days holiday plus flexibility to buy or sell holiday.
    • Flexible Bank holidays.
    • Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family.
    • Life Assurance cover, four times basic salary.
    • XPS Rewards (offers High Street discounts and savings from retailers and services providers).
    • Employee Assistance Programme for you and your household.
    • Access to a digital GP service.
    • Paid volunteering day when participating in Company organised events.
    • Staff referral scheme when you introduce a friend to XPS.
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Administrator financial services/pensions