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- To Prospect all finance renewal customers
- To co-ordinate the appointment with both the Customer, Reception Staff and the Retail Managers to a high standard
- Post visit customer care calls to establish outcomes and next actions
- To accurately update a workbook with all contacts, showroom appointments and sales
- Ensure your department is self-audited and all relevant documentation is filed correctly
- Actively work towards achieving your daily appointments booked and sales targets
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- The ability to use their initiative to provide impeccable customer service
Retention Executive - Lincoln, England - Listers
Description
An exciting opportunity has arisen at Listers Mercedes Benz Lincoln. We are looking for an enthusiastic and customer focussed individual to join the team as a Customer Relationship Executive for the Mercedes brand.
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Hours of work are Monday to Friday (with a scheduled day off in the week), 8:30am to 6pm, with one late finish at 6:30pm on a rota basis. 1 in 2 weekends are also required.
OTE up to £32,000 plus benefits.
This is a varied and interesting role which would suit someone with previous experience in a sales orientated environment.
The Role Will Include But Not Be Limited To
The Candidate
The successful applicant will be targeted and challenged to ensure our showroom appointments and sales are in line with monthly plans.
In Return For Your Hard Work, We'll Support You With Coaching & Development Every Step Of The Way. Also, To Reward Your Commitment You'll Get
25 days holiday plus bank holidays
Company Pension
Wellness Programme
Sick Pay
Group life insurance
Staff discount on car servicing
Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
Long service and loyalty incentives
Staff referral scheme
In-house, Manufacturer & Professional Qualifications
Free Parking / On-site Parking
Company Events
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