Clinic Co-ordinator - Bristol, United Kingdom - University Hospitals Bristol and Weston NHS Foundation Trust
3 weeks ago
Description
We currently have a full time vacancy (37.5 hours per week) for Clinic Co-ordinator within Medicine (Bristol/South Bristol Community Hospital).
Communication:
- To support the triaging of referrals by liaising with key clinical staff
- Act as a point of contact for queries from clinical and nonclinical staff.
Patient Care:
- To show a caring and professional approach towards patients, relatives and carers. This may require acting with resilience to deal with sometimes distressed patients and relatives in a professional and empathetic manner.
Organising and Planning:
- Implement the policy for patients who do not attend (DNA) their appointment.
- To manage and monitor all outstanding appointment requests through the Trust's Patient Administration System (PAS
- Careflow) and escalate any issues immediately to your manager.
Information Resources:
- Receive outpatient referrals from primary care and other sources and register referral details onto PAS in accordance with the Trust's Outpatient Standards.
- To book patient appointments by telephone in line with the PAP and arrange appointment related services as and when required (E.g. transport and interpreting services).
- Be responsible for the accurate entry of data to computerised databases, using all computer systems relevant to the role.
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
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