Administrator - Glasgow, United Kingdom - FirstPort

FirstPort

Verified Company

Glasgow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Role:
Property Transfer Administrator (Ref 1987)

Location:
Hybrid/Glasgow

Salary:
£20,000-£21,000 per annum plus benefits

Job Sector:
Retirement - PSL Estate Accounts

Hours:
Monday to Friday 9am-5pm (35 hours per week)

The job role

To effectively record all property resales so as to ensure that the ownership details of each property are correct. To provide prompt and correct details to vendors and their solicitor in respect of development information required for resale.
Invoice solicitors for an administration fee when we provide information.
Issue welcome letters to new owners.
Issue demands for and record collection of administration fees from solicitors in respect of resales.
Investigate and identify whether float is repayable via FirstPort or transferable between owners and refund where applicable in respect of sold properties following issue of final accounts.
Deal with appropriate telephone and written communication with clients and solicitors including queries concerning accounts and floats.
Update the database when ownership of a property changes.
Facilitate customer payments by phone.
Assist with credit control as and when required.

Key Interfaces

Credit Control, Estate Accounts, Coordinators, Property Managers and Development Managers
Existing and prospective owners of properties we manage
Solicitors

Skills & Experience
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Customer service - a passion for providing an exceptional level of customer service at all times, ideally in a face to face environment.

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Communication:

- a natural communicator, with the ability to resolve issues and complaints effectively

-
IT:

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Administration - organised, methodical and experience of keeping accurate records

-
Personal:

- an outgoing personality, with the ability to build professional relationships with colleagues and customers, self-motivated, pro-active, team oriented, and innovative.

Who are we?
FirstPort is the UK's leading property management company, caring for our customers' homes across England, Wales and Scotland.

With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies.

FirstPort is a member of the Association of Residential Managing Agents (ARMA), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS).

As well as holding a Five Star Rating from the British Safety Council, FirstPort is an accredited Safe Agent and belongs to The Property Ombudsman.

Why choose us?

By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first.

The benefits of working with us can include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression.

In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.

We're committed to promoting diversity at FirstPort and recruit on merit. We are an inclusive employer that prides itself in being so diverse.

What's next?

Job Types:
Full-time, Permanent

Salary:
From £20,000.00 per year

Benefits: