Customer Service Advisor - Halesowen, United Kingdom - Page Personnel Secretarial & Business Support

Tom O´Connor

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Tom O´Connor

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Description

As Customer Service Specialist, you will be processing returns and sales orders, as well as, providing quotes and information on my client's products.


Client Details
An international Commercial lighting company based in Rubery which is rapidly expanding.


Description
As Customer Service Specialist based in Rubery, you will be responsible for the following:

  • Processing returns and sales orders
  • Providing information on my clients electrical products as well as quotations
  • Inputting data paying attention to detail
  • Build rapport with clients to ensure repeat business and 5* customer servic

Profile

  • Proven experience within Customer Service & Administration
  • Be able to use their own initiative
  • Be proficient in Microsoft Office and have experience of using database systems
  • Confident speaking with customers over the phone
  • Have clear and professional communication skills both written and verbal

Job Offer
As Customer Service Specialist based in Rubery, you will be entitled to the following benefits:

  • £26,000 per annum


  • Office based Monday

  • Friday work (40 hours per week)
  • Early finish on a Friday
  • 5% Employer contribution to Pension
  • Free Parking
  • 28 days holiday inclusive of bank holidays rising to 23 plus Bank Holidays with service
  • 2X Life Assurance
  • EAP System

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