Senior Pensions Administrator - Liverpool, United Kingdom - USS

USS

Verified Company

Liverpool, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Place of Work:
Liverpool
***
Contract Type: Permanent
***
Hours: Full Time
******
The Universities Superannuation Scheme (USS) has circa 396,000 members, and over £60 billion in assets, we're one of the largest private pension schemes in the UK and in the top 50 worldwide. Established in 1974, we're entrusted by over 350 higher education sector employers to manage and administer the pension scheme and its investments through our two companies, Universities Superannuation Scheme Limited and USS Investment Management Limited.

Our purpose
***
Working with Higher Education employers to build a secure financial future for our members and their families.
***
The role
***
Responsible for a specified range of administrative functions including managing complex and non-routine caseload.
******
Key responsibilities
***
Delivering Results
***-
Carry out, check and authorise automated and manual processes and calculations

:

-
Handle complex and non routine cases and queries escalating to Technical Administrator, Assistant Team Manager or Team Manager as appropriate

:

-
Communicate with institutions, scheme members and third parties as applicable regarding queries arising from duties

:

-
Prepare reports and other non-processing items of work as required

:

-
Meet team specific duties and carry out ad-hoc duties as directed by Team Manager or Assistant Team Manager
***
Managing Resources
***-
Actively manage own workload to ensure that any statutory, departmental and team targets are met

:

-
Keep up to date with relevant pensions topics, legislation and scheme developments to support personal development

:

-
Support Team Manager and Assistant Team Manager as required in ensuring team targets are met

:

-
Deputise for Team Manager or Assistant Team Manager as directed.
***
Managing Relationships
***-
Contribute regularly to team meetings and take the lead as directed

:

-
Provide role related training and coaching to Administrators and other staff as required

:

-
Maintain relations with institution contacts, USS colleagues and regular third party contacts.
***
Managing Processes and Future Focus
***-
Contribute to projects, continuous improvement initiatives and other non-processing events as directed by Team Manager or Assistant Team Manager taking the lead in these as required

:

-
Take a lead in testing of process changes and system updates relating to the team's processes.
******
Your experience
-
Previous experience in Pensions environment

:

-
Good awareness of scheme rules, industry regulations, current pension legislation

:

-
Experience of developing and coaching colleagues within a regulatory environment

:

-
Able to build key relationships, inspire and engage people to provide great service and share your insight with the wider team

:

-
Able to analyse performance, understanding your team's strengths, development areas and streamline processes to continually improve customer service. Manage workflows to enable the team work efficiently and effectively together

:

-
Comfortable using Microsoft Office, particularly Excel, able to adapt to different IT systems

:

-
Have excellent communication skills and can explain things clearly to people

:

-
Comfortable using numerical data and working to deadlines and targets.
********USSL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We recognise the diverse lifestyles and priorities of our employees and have reflected this in in the company's Flexible Working Framework, which, wherever possible, supports employees to find a balance that works for them whilst ensuring we always put our members' interests first.