Apprentice Contact Centre Agent - East Grinstead, United Kingdom - Caravan and Motorhome Club

Caravan and Motorhome Club

Verified Company

East Grinstead, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

15 Month Apprenticeship
Here at the Caravan and Motorhome Club, we are launching a fantastic Apprenticeship scheme and are looking for three Apprentice Contact Centre Agents to join us

About you

All that we ask is that you are educated to GCSE level in English and Maths and can demonstrate a confident, empathetic and passionate approach to customer service.

You will have good communication skills, both written and verbal, and the ability to adaptto new systems, changes and procedures as required.

Some exposure to a customer service environment would be advantageous, as would some knowledge of Google Suite, however these are by no means essential.

Additional info

The role is for 35 hours per week - Monday to Friday, 09:00 - 17:00 including a 1 hour lunch break (unpaid) and x 2 15 minute breaks.

Although this role is based in East Grinstead, it will be a mixture of home / office working.

After an initial 3 months in the office, we anticipate 2/3 days will be spent working in the office and the other days working from home.

We are looking at a start date of 13th March 2023.

Due to the training programme should you be successful at the interview stage, we would request that you do not book annual leave during your first 6 weeks of employment.

About us

At the Caravan and Motorhome Club, we aim to share our passion for enjoying the great outdoors by providing an unrivalled choice of quality places to stay, at locations world-wide.

We provide over one million members with access to nearly 3,000 locationsin the UK and Europe, as well as giving them access to our vast knowledge and expertise in how to make the most of caravanning as a leisure pastime.

In return, we can offer you a competitive salary, 25 days holiday, a generous contributory pension scheme, private medical insurance, discounts at a number of retailers and discounts on club products.