Bsa Receptionist - Chelmsford, United Kingdom - Kent Police and Essex Police

Tom O´Connor

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Tom O´Connor

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Description

Location of Role:
Chelmsford


Advert Closing Date: 27/03/2024


Starting Salary:
£23, pro-rata for part-time vacancies)


Part/Full Time:
Part Time


Contract Type:
Permanent


Working Pattern:
Mon-Fri


Weekend/Evening Working:
No


A new opportunity has arisen for an enthusiastic and energetic person, committed to delivering exceptional levels of customer service, to join our dedicated team undertaking the role of Business Services Assistant - Receptionist.

This is a part time (30 hours) permanent position based at Chelmsford Headquarters.

The role


As a receptionist you will play a vital role in ensuring the smooth operation of our corporate reception, greeting visitors and directing them to the appropriate resources.

You will also undertake administrative functions by providing a wide range of essential services, including ordering and distributing stationery and other supplies, issuing and receiving petty cash and issuing of fuel cards.


As a receptionist, you will have responsibility to administer and carry out the photographic identification process: arrange & manage the diary for all Photographic ID requests for the Force, which can include; new recruits (staff & officers), Special Constables, covert officers and lost or stolen warrant/staff cards, to take the photo and produce the cards in line with the procedures and ensuring appropriate records for audit purposes, also ensuring the correct forms have been completed and signed off by the relevant line managers and these are filed accordingly.


Monitor and tidy the reception area to ensure it is maintained in a clean and orderly manner, including TV screens and display boards, to maintain a high standard of presentation to visitors.

You will be contributing to the security of the department by opening and closing the reception area.


As a first point of contact and a representative of Business Services, you must have effective communication skills, self-confidence and a good telephone manner always offering quality customer service.

Initiative and judgement to respond to and deal with problems sensitively as they arise.

Evidence of good customer service and communication skills.
Evidence of the ability to plan and organise multiple tasks using effective prioritising skills.
Evidence of previous administrative duties and record keeping.
Evidence of good knowledge of Information Technology (intermediate use of MS Office products, Mail, Word, Excel).


In addition, it would be desirable to evidence:
Knowledge of the Police environment and policy


What we offer you:

Enrolment into the Local Government Pension Scheme

24 days annual leave per year (pro rata for part time) increasing with service

Discounts at a variety of shops and restaurants

Discounted excursions via our Sports and Social Association

Access to Health and Wellbeing Services and Facilities

Free car parking at Headquarters (available on a first come first served basis).


Essex Police offer incremental increases within this salary band, therefore the salary for this position will rise to a maximum of £24,462.00.

All of our posts require a level of vetting and security clearance. During the recruitment process you will be sent vetting information forms to complete.


Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.

This post is open to British Citizens, members of the EC or other states in the European Economic Area.

If you are a Commonwealth citizen or a foreign national, you must be a resident in the UK free of restrictions and with indefinite leave to remain in the UK.

All applicants must have lived in the UK continuously for the past three years.

Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.


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