Customer Onboarding Specialist - London, United Kingdom - Soldo

Soldo

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Soldo is here to change the way businesses spend - giving customers their time back. Our platform streamlines everything, from payments to reconciliation and our smart company cards and apps make spending simple.

We're one of Europe's fastest growing b2b fintech companies, having secured $180 million in Series C funding, and operating in the UK, Italy and Europe.

Currently, we're 350 employees strong, from 33 nationalities, and have a brand-new suite of products to help our customers in new ways.

We're a place where anyone can thrive. We're all about doing the right things for the right reasons, high standards, ambition, drive and focus.

**What's in it for you

Competitive salary
Private healthcare for you and your family
Pension scheme
Genuine career development opportunities (we love to see you succeed) including your own annual €500 career development budget
Access to training and development including a mentoring programme, workshops and the opportunity to progress onto our leadership programme
Flexible working options including working from home
60 days' work anywhere
25 days' off a year, plus public holidays. Plus extra days off on Christmas Eve, New Year's Eve and on your Birthday
Up to 2 volunteering days per year
Employee Assistance Programme
Tax Saver Commuter Scheme

**Job purpose

As a key member of Soldo's Customer Success team, you will lead the implementation of Soldo's product and service offerings for customers throughout the region.

You maintain top-notch expertise in Soldo's implementation methodology and strive to accelerate the time to first value for Soldo's customers by driving successful adoption in the most efficient ways possible.

You will be technically oriented, have expert project management expertise, and have a strong passion for FinTech and its ability to drive valuable business outcomes.

You must be customer-obsessed with strong communication and analytical skills.

We're looking for someone who must have:

2+ years proven experience in B2B project implementation in IT, SaaS or consulting-related functions
Expertlevel project management skills and an ability to work with multiple customers at a time to deliver projects on time, within scope and on budget
Demonstrated ability to identify and translate business requirements into solutions that meet a customer's goals and objectives
Ability to communicate with seniorlevel stakeholders both internally and externally, including VP and Clevel, in writing and verbally both by phone and in person
Ability to work independently and remotely as part of a collaborative team
Multilingual and / or a Certified Project Management Professional designation would be advantageous