Service Contracts Coordiantor - Livingston, United Kingdom - KINLY

KINLY
KINLY
Verified Company
Livingston, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
An exciting opportunity has arisen for a Service Contracts Administrator to join a fast growing technology company.

AVMI Kinly Ltd is the UK's leading provider of Audio Visual and Video Conferencing solutions and is expanding rapidly overseas as well as developing a number of market leading innovations.

This role is working within the Service Operations sector of our business.


Main duties

  • Gain working knowledge of contract & asset databases within Service Now
  • Sending renewal documentation to internal Account Managers/Directors in accordance with renewal process, working with AM to secure recurring revenue orders
  • Database administration, creating new and amending existing records within the database to maintain accurate and comprehensive records of client inventories and recurring revenue contract database
  • Gathering of information and administration of back to back underpinning contracts covered by a 3rd party, ensuring information is added to database for use by Kinly global operations team's
  • Timeously dealing with service desk queries relating the current and expired contracts
  • Liaising with account managers regarding pending contract proposals
  • Liaising with manufacturers in respect of support specifications and pricing
  • Develop a knowledge of the service portfolio of AVMI Kinly Ltd
  • Processing renewals to the finance department for invoicing and revenue recognition
  • Creating purchase requests for support procured from all third parties
  • Ensure all renewal activities are recorded and forecast data is accurately maintained within the database
  • Any other tasks (deemed as being within your capability) as required by the Company
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