Receptionist - Sheffield, United Kingdom - EG Group

EG Group

Verified Company

Sheffield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role:
Receptionist

Location:
Sheffield, S1 2PT- Office Based

Contract:
Full-Time Hours / Permanent Contract

Salary:
Up to 26,000 dependant on experience

What will my role look like?

We have a new opportunity available for a Receptionist at our EP Group Business Centre located in Sheffield

EP Group Is One of the UK's Leading Privately Owned Real Estate Investment Companies, we lease office space and other real estate properties to our clients across the UK.

Our Blackburn Business Centre accommodates various companies under one roof and we provide excellent business and administration services to our clients who lease our office space.

As a Front Office Manager, you will be responsible for the reception & administration services for the Business Centre, this includes the day-to-day operations involved in running the building, accommodating new tenants, being a point of contact for general queries, problem solving and providing an outstanding customer service experience to our clients.

You will be the go-to advocate for all office related services such as office facilities, parting permits, security passes, postage and much more.

We are looking for a professional and pro-active people person who has strong customer service and administrative experience.

This is a full-time, permanent position working Monday-Friday / 7.00am pm.

What would my main responsibilities be?

Managing new tenant occupation and office related support such as IT equipment, telephone equipment, desk space and cleanliness to ensure a smooth, hassle free and professional welcoming to our new tenant
Issuing licence agreements and uploading new tenants onto our systems, advising on invoicing and deposit processes
Ensuring all new tenants have been given appropriate welcome packs, health & safety training and manuals and are confident with our EP Group procedures
Building and maintain strong relationships with tenants on both a formal and informal basis (including giving potential tenants a tour to introduce them to the facilities and explain tenancy agreements available)
Managing the main reception, meet and greet visitors and clients, providing refreshments and ensuring they are dealt with professionally, courteously and promptly
Managing all office facilities such as postage & franking / car park passes / alarm systems / ID badges
Overseeing the cleanliness and standards for the building, raising any areas of improvement to the cleaning department
Handling general queries and troubleshooting issues relating to IT / telephones / internet / office facilities ect
Conducting client rent reviews, issuing invoices and chasing outstanding payments
Identifying opportunities to enhance our business services to encourage collaboration and interpersonal relationships with our tenants such as networking events / meals ect
Handling complaints and issues through to completion
Creating weekly & monthly reports relating to finances, tenants and other reports as per request
Providing general administrative support as per requests

This list is not exhaustive and may be added to or amended from time to time

Minimum 2 years receptionist / administration experience
Extremely professional with strong people / interpersonal / customer service skills
Strong organisation & prioritisation skills with the ability to work across various tasks simultaneously
Pro-active and efficient, able to manage your own time and workload with little supervision
Experienced in working on word / powerpoint / excel / systems