St Helier Icu Ward Clerk - Carshalton, United Kingdom - Epsom and St Helier University Hospitals NHS Trust

Epsom and St Helier University Hospitals NHS Trust

Verified Company

Carshalton, United Kingdom

4 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Band 3:

Main area

St Helier ICU

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Grade

Band 3

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Contract

Permanent

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Hours

Part time 20 hours per week (Monday
Friday days per week)

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Job ref

343NN A&C-Z
Site
St Helier

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Town

Carshalton

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Salary
- £27,129 - £28,649 pro-rata pa inc HCAS (Outer)
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Salary period

Yearly

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Closing

26/03/2024 23:59 As an NHS Trust we strongly encourage and support vaccination uptake as this remains the best line of defence against COVID19._

At Epsom and St Helier Hospitals, above all we value respect.

We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork.

This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values

Job overview:

Ward Clerk Band 3:

Working on St Helier ICU, the post holder will be working alongside the nursing teams.

The post holder will assist the nursing staff with administration duties and will be a point of contact for visitors to ICU.

The post holder will answer the telephone and deal with queries efficiently and proactively.

***:

Interview Date:

TBC:

Main duties of the job:

The post holder will support the nursing team with administrative and clerical issues relating to patients' care pathway and service provision.

The postholder will provide a patient-focused service that supports clinical staff in the provision of efficient integrated pathways.

The post holder will ensure high levels of patient care by assisting the Nurse in charge and by being an accessible, customer focused and knowledgeable point of contact.

Working for our organisation:

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey.

In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life.

We cover some of the most prosperous postcodes in the country, as well as some poorer areas.

Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.

Detailed job description and main responsibilities:

Person specification:

Experience:

Essential criteria:

Experience of working within an Clinical setting

Desirable criteria:

Knowledge and experience of using IPM, word and excel

Skills:

Essential criteria:

Experienced and skilled in managing challenging phone calls / patients

Desirable criteria:

Evidence of customer care skills

Communication skills:

Essential criteria:

Has good communication and is able to liaise with the MDT

Desirable criteria:

Evidence of communication (written and verbal)

Our mission:
'to put the patient first by delivering great care to every patient, every day

':

There's never been a better time to join the Epsom and St Helier team.

Our hospitals are facing a bright and busy future, and our staff have a proven track record in providing high quality, compassionate care for our patients.

Boasting incredible staff benefits and dedicated training schemes, working for us will not only take your career forward, but could help to transform the lives of our patients and visitors.

We offer all employees some fantastic staff benefits, and are the only hospitals in Surrey to offer staff the London high cost area supplement.

Our hospitals also benefit from great locations, so whether you're attracted to the bright lights of the city or the countryside of Epsom Downs, both are within easy reach.

**FURTHER INFORMATION