Senior Claims Consultant - Glasgow, United Kingdom - Marsh

Marsh
Marsh
Verified Company
Glasgow, United Kingdom

2 days ago

Tom O´Connor

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Tom O´Connor

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Description

Hamilton Bond


Hamilton Bond are a dedicated team of expert claims consultants committed to supporting insurance brokers and their clients throughout the UK.

Our specialist knowledge and experience in the insurance market means we offer expert advice and create innovative solutions.

We typically handle claims from £25,000 up to many millions and deal with both private and commercial clients, ranging from small enterprises through to large multi-nationals.

Established in 2004, we continue to grow our specialist team who are widely recognised by our clients as friendly, approachable and highly knowledgeable.


What can you expect?

  • We have an exciting role for an ACILA qualified individual to join our successful team in the position of Senior Claims Consultant.
  • This position will be responsible for claims preparation work for a quality portfolio of losses. With a high proportion of your caseload likely exceeding £100k and often reaching over £1 Million a significant background in working with highly technical claims is essential.
  • Ownership of key activities including stakeholder communications, claim investigations, quantification of losses, investigation and resolution of coverage issues and negotiation with insurers to reach an agreeable settlement
  • This role will be looking after clients across Scotland and will have the opportunity of being based remotely within Scotland.
  • A collaborative and welcoming team that is committed to supporting our clients and each other
  • A professional environment where your career path really matters and is supported in our global organization

What you will be rewarded with?

  • Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
  • Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

We will rely on you to:

  • To proactively manage all identified claims with a minimum value of £5000
  • Liaise with clients and claimants to ensure appropriate, timely and cost effective resolution of claims
  • Ensure regular communication with clients regarding process of claims to ascertain the client's satisfaction with the way their claims are being managed
  • To coordinate the appointment of outside specialist services where necessary
  • Grow and maintain strong relationships with internal and external stakeholders
  • Attend site meetings with clients and insurers' representatives
  • Mentor junior colleagues and promote a collaborative and positive work environment for the wider team

What you need to have:


  • ACILA accredited or engineering or Surveying qualification
  • Excellent written and verbal communication skills
  • Experience in managing complex commercial property insurance claims
  • Full drivers licence

What makes you stand out:


  • Experience dealing with Private Clients is desirable but not essential
  • Experience of handling Business Interruption and ICOW claims
  • Bachelor's degree or equivalent relevant to the industry
  • Professional qualifications (e.g ACII, FUEDI-ELALE or similar)

About Marsh
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment.

We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.

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