Product Specialist - Lincoln, England

Only for registered members Lincoln, England, United Kingdom

2 weeks ago

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Job summary

The Product Specialist plays a pivotal role within the Customer Interaction Centre, serving as a knowledgeable and empathetic representative of Convatec.
The position involves guiding customers with integrity and expertise, embodying the company's values in every interaction.
The Product Specialist will engage directly with end users to support informed patient choice, ensuring that every interaction reflects Convatec's commitment to delivering high-quality, ethical healthcare solutions.
  • Engage directly with End Users and Healthcare Professionals to provide expert guidance on Convatec solutions.
  • Achieve agreed Key Performance Indicators (KPIs), including Convatec new customer starts (NCS) and Net Promoter Score (NPS).

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