Scheduler/planner - Service Coordinator - Coalville, United Kingdom - Bywater Services Ltd
Description
Job description
- Plan the work of our field engineers across the UK ensuring customer requirements are met.
- Fulfil all communication requirements to a high standard both written and verbal with customers, suppliers, and fieldbased staff, ensuring all customers receive high quality customer service, escalating to senior staff promptly where required.
- Complete administrative tasks where required to include but not limited to; quotations, processing jobs for invoicing, work permits, certification.
- Follow all company processes and record keeping procedures.
- Process sales, purchase, and stock orders accurately and in a timely manner.
- On completion of training, demonstrate good product knowledge throughout.
Skills and experience required.
- Competent to a good standard in Microsoft office (Word, Excel, Outlook)
- Previous use of a CRM systems and planning programmes
- Able to manage/prioritise own workload and work independently
- Excellent verbal and written communication skills
- Good attention to detail and a high level of accuracy
- Customer focused with strong communication and organisation skills
- Previous experience scheduling for field engineers
Hours of work;
Monday to Thursday 8.30am to 5pm
Friday 8.30am to 4pm
- no agencies - thank you _
Job Types:
Full-time, Permanent
Salary:
From £27,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Experience:
- Admin /
- Job planning: 2 years (preferred)
Work Location:
In person
Application deadline: 08/03/2024
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