Catering Team Member - Bwlch, United Kingdom - Natural Resources Wales
Description
Contract type:
Fixed Term appointment until 31 March 2023
Work pattern:
Full time, 37 hours a week including weekends and bank holidays on a rota basis
Post number: 200517
This job helps to sustain Wales' natural heritage so that everyone can enjoy and benefit from it.
You will do this by helping to deliver visitor services at Bwlch Nant yr Arian Visitor Centre, ensuring the delivery of core quality customer services.
You will ensure customer satisfaction is achieved through effective food preparation and customer service. Work with other members of the team to provide a continually improving customer service environment.Responsibilities:
Your responsibilities will include to:
- Help ensure that a highquality front of house and catering service is available daily between the advertised hours of operation.
- Ensure that all menu items are prepared and presented to the highest possible standard and that portion size is consistent.
- Adopt a clean as you work practice to ensure a safe working welcoming environment.
- Prepare food and drink to a highquality standard ensuring that all food safety guidelines are adhered to as instructed by your supervisor.
- Ensure that all interactions with the public present NRW in the best possible manner through good customer care and service provision.
- Act as a role model of organisational values: Show exemplary behaviours of honesty, integrity and ethics. Challenge others when they fail to act as role models.
Qualifications, experience and knowledge:
You will be able to demonstrate knowledge and experience of the following:
- Professional Qualification in Food Hygiene level 2 or willingness to acquire through formal training.
- Experience of working in a catering and customer service role.
Welsh language requirements:
Essential:
Level 3** - Able to communicate with confidence in Welsh in some work situations
Benefits of working for us:
This role will offer a range of benefits, including:
- Agile and flexible working (role dependent)
- Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
- 28 days annual leave, rising to 33 days
- Generous leave entitlements for all your life needs
- Health and wellbeing benefits and support
- Weekly wellbeing hour to use as you choose
- Competitive financial rewards to enhance your monthly pay
employee benefits you will receive.
How to apply:
Application closing date
: 22 January 2023
Interviews will take place at
Bwlch Nant yr Arian Visitor Centre
- Natural Resources Wales_ embraces _diversity and promotes equal opportunity_. We recruit by merit on the basis of fair and open competition._
- We put the principles of human rights, equality, fairness, dignity and respect at the heart of _our values_._
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