Recoveries Claims Handler - Haywards Heath, United Kingdom - First Central Services

First Central Services

Verified Company

Haywards Heath, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:

Haywards Heath
Salary:
From £22,000
Depending on experience
Department:
Customer & Operations

We're First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life.

Data drives us. It fuels our outstanding distribution, finance, technology and legal services.

Our underwriting skills are built on data expertise; it creates the insights we need to give the right cover to the right customers at the right price.

But, it's the people inside and outside our business that power us. They make us stand out, help us succeed. We're ambitious. We're growing. We've won awards.

What makes First Central different, that's easy, we are ambitious and love to push the boundaries, we run on people power and put our customers first, always.

Are you looking for a new Monday to Friday career that will provide full training, ongoing progression within your role and an option to work 3 days from home and 2 days office after 6 months service? Perhaps you are looking to kick start your career in an office-based role after working in retail or hospitality or looking to enhance your career within customer services?

We have a vacancy for a
Claims Handler to join our Recoveries team in our
Haywards Heath, West Sussex office.

You'll be sending claim allegations to at fault third party insurers, requesting reimbursement of our costs and instructing solicitors for litigation.

We will offer you excellent training to learn our systems with plenty of ongoing progression to take on more responsibility leading to a successful career within the world of Motor Insurance

It's all about You. Here's a taste of the benefits you'll enjoy
-
Basic salary from £22,000
Depending on experience
:

Hybrid working of 3 days from home and 2 days in the office after 6 months service based on performance:

-
Monday to Friday 9am to 5pm:

-
Clear progression matrix:

-
Fully supportive team throughout:

-
Fantastic company benefits:

-
£100 off your car insurance:

A fun place to work

Claims Handler responsibilities:

Speaking with customers to provide an update on their claims journey
Sending allegations to third party insurers and Solicitors
Submitting any costs to third party companies
Negotiating costs for Quantum (Damages) disputes
Recovering costs from debtors for breach of policy/Indemnity withdrawn cases
Instructing solicitors to commence legal proceedings for outstanding costs
Proactively establish liability by requesting CCTV, Police evidence and Witness information
Dealing with Non fault cases that happen abroad or within the UK
Liaising with internal and external companies to bring closure to cases
Adhere to and consider all regulatory requirements at all times
Be compliant with health and safety policies at all times
Ensure compliance with company standards/regulations at all times
Any other reasonable duties as required

Claims Handler Skills & Experience:

Previously worked in Customer Services or Administration for example retail, hospitality, call centres or similar environments
Full training provided
Problemsolving skills with the ability to adopt a logical approach to resolving problems
Good numeracy, literacy and negotiation skills
Selfmotivated and enthusiastic
Excellent communication, time management and organisation skills
Desire to learn and develop through continuous training

What can we do for you?
People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy.

Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch.