Customer Service Agent - Leeds, United Kingdom - Jo Holdsworth Recruitment

Jo Holdsworth Recruitment

Verified Company

Leeds, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Jo Holdsworth Recruitment are delighted to be working with a highly successful manufacturing company on the outskirts of Leeds City Centre, who operate through a network of over 130 franchises.

Due to their continued growth and success, they are looking to recruit an experienced Customer Service Advisor on a full-time, permanent basis.

This is an exciting opportunity to join the company during a time of growth and would be the perfect role for someone with phone-based customer service experience

Responsibilities:

Investigate, create and deliver innovative and forwardthinking solutions to customer concerns
General administration and organisation of systems and tools used by Customer Care and wider colleagues/ network
Strong relationship and stakeholder management skills
Answering inbound and making outbound calls to customers who have raised a concern, require a repair or further support.

The ideal person will have:

A passion for delivering excellent customer service
Previous customer service experience
Excellent attention to detail
Excellent communication skills, both written and verbal
Strong organisational skills

This is a great opportunity for an enthusiastic and self-motivated customer service executive to join a friendly and welcoming team.

Free parking is available on site, if you feel that this is the role for you, we would love to hear from you

Job Types:
Full-time, Permanent

Salary:
£22,000.00-£22,500.00 per year

Benefits: