Digital Marketing Specialist - Norwich, United Kingdom - Pivotal
Description
Are you creative, analytical, organised and looking for an exciting opportunity to work with a talented and supportive team of e-commerce experts and household name clients? Look no further than Pivotal
Pivotal is an e-commerce focused digital transformation agency based in Norwich, and we are looking for a passionate and creative Digital Marketing Specialist to join our team.
The Company
In this Digital Marketing Specialist role, you'll be joining a global digital marketing & development agency, working with a range of high-end UK & US clients across a number of sectors and industries.
The Role
As the Digital Marketing Specialist, you'll act as the main optimisation lead for a diverse range of well-known clients. You will help improve site performance, with a focus on both strategy and design. You'll be responsible for managing a team of developers, gathering insights to inform marketing solutions and strategy. As a Digital Marketing Specialist, customer service, enterprise level presentations and account management experience are essential.
Responsibilities
- Assist in the planning, development and execution of optimisation strategies for client websites, with a focus on improving user experience, conversion rates, and overall performance
- UX design, with the ability to work with multiple clients brand identities, considering usability and function, with a focus on conversions
- Conduct thorough analysis of website and asset data, identifying opportunities for improvement and making datadriven recommendations to clients
- Managing client communications, including results presentations and keeping them informed of their optimisation progress
- Manage a team of test developers to ensure tests are turned around in a timely manner and are of a high quality
- Collaborate with other members of the Pivotal team, including project managers, designers, and developers, to ensure that optimisation efforts align with client needs and business objectives
- Stay up to date with the latest trends and best practices in digital optimisation, sharing your knowledge with the team and implementing new strategies and tactics as needed
- Ensure Departmental reports that are client facing are of the highest calibre
Essential
- Strong organisation and communication skills, both written and verbal written and verbal
- Design experience with a keen eye for detail, and experience using design tools such as Figma or Photoshop
- Strong problemsolving skills with attention to detail
- An understanding of ecommerce experience with CMS platforms such as Shopify and Magento
- A desire to devise endtoend optimisation strategies
- An analytical brain with the ability to think critically
- Strong proficiency using Google Analytics
- Passionate about improving user experience and user journeys
- Strong presentation skills, including building and presenting reports to key stakeholders
Desired
- Agencyside or clientfacing experience
- Experience with UX design
- Experience planning, conducting and analysing A/B and MV tests
- Experience with Convert (or similar AB testing tools) in a commercial environment
- An interest in emerging technologies like AI and machine learning
- Send your CV to us
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