Sales Enquiry Consultant - Sidcup, United Kingdom - MBA Group

MBA Group
MBA Group
Verified Company
Sidcup, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Our Client, a leading car manufacturer are currently looking for a
Sales Enquiry Consultant to join the business based out of their
Sidcup Dealership.


This role would be ideal for anyone with an interest in the
Automotive industry, or an experienced
Sales/Customer Service Advisor looking to increase their OTE.


About the role

  • Communicate with the customer in a variety of chosen methods
  • Talk and listen to inbound customer calls to fully understand their requirements
  • Work with the Sales Executives to ensure the database is up to date
  • Ensure that the customer's information is recorded and updated
  • Guarantee all appointments are scheduled clearly in the Sales Executives diary
  • Help on outbound campaigns as and when needed
  • Attend all training as and when is requested
  • Talk to the customer about their current needs and wants
  • Encourage the customer to experience the product
  • Give them all relevant information around our client's current vehicles and offers
  • Contact all customers within the agreed service level agreement
  • Demonstrate the most suitable options to the customer, encouraging them to experience the product
  • Make outbound follow up calls with customers

About you

  • Excellent levels of customer service
  • Computer literate
  • Have experience in sales ideally over the phone (ideal)
  • Precise planning and organisational skills
  • Work efficiently under pressure and to set targets
  • Be polite, friendly and persuasive
  • Have excellent rapport building skills

About the company

  • Fantastic career progression
  • Market leading benefits including healthcare, pension, childcare and company lease scheme
  • Great training and development
  • Fun, friendly working environment

About our client

Our client is a leading car automotive dealership in the UK specialising in Japanese brands, they currently employ over 500 people across 11 retail dealerships and are looking to expand even further.


Salary:
£20,000.00-£29,000.00 per year


Supplemental pay types:

  • Bonus scheme

Work Location:
In person

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