Administrator - Totnes, United Kingdom - Mole Valley Farmers Limited

Tom O´Connor

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Tom O´Connor

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Description

Salary:
Up to £25,000.00 per annum dependent on experience


Location:
Head Office, TQ9 7DY


Contract Type:
Temporary
- 6 Month FTC

Contracted Hours:
Full time, 37.5, Monday to Friday


Mole Energy is a thriving Solar PV and battery storage installation business based in Devon and partnered with Mole Valley Farmers.

We work hard to help save the planet Our core values are rooted in honesty and integrity. Our friendly, hardworking team are focused on driving quality and customer service excellence.


This is a full-time office-based position which requires pace and energy, you will need to be comfortable with working in a busy environment.

This is a great opportunity to become part of a professional, customer focused team.


The Sales Administrator role will include:

  • Answer all order telephone calls (route to correct person)
  • Processing sales orders for new and existing customers
  • Complete and update contracts and deposit invoices
  • Communicate between sales team and operations about changes of contracts and projects
  • Interface with customers to ensure sales ordering process is understood and runs smoothly
  • Liaise with customers on behalf of sales reps where required
  • Support operations and management team with sales reports and general admin tasks
  • Ensure the consistent delivery of the highest levels of customer service
  • Taking ownership of any customer challenge and ensure it is resolved

We would love to hear from you if you have:

  • Customer focus/customer first attitude essential
  • Experience of interacting and liaising directly with customers
  • 12 years' experience of working in an administrative position
  • Strong attention to detail and organisation skills
  • Experience of using Microsoft programs such as Word and Excel
  • Proactive and thinking outside the box approach
  • Experience of Sales Force would be ideal but not essential
  • Having the confidence to manage and prioritise workload to meet deadlines

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