L&d Administrator - London, United Kingdom - Ramsey Portia
Description
A large accountancy firm are seeing a Learning & Development Administrator to be responsible for the provision of proactive and seamless administrative support for all L&D technical matters.
Duties & Responsibilities:
Mandatory and specialist learning
- Ensure all new joiners are sent their mandatory learning via the firm's Learner Management System (LMS).
- Track, chase and escalate as appropriate new joiner learning through the LMS (in line with central L&D approach).
- Set up automatic chasers within the LMS, set up monthly reports and send on to appropriate groups (in line with central L&D approach).
- Monitor completion of mandatory learning where not hosted on Learn Upon. For poor
- Upload internally developed training courses to LearnUpon and enrol relevant attendees.
- Work with third party suppliers to improve the useability of completion/noncompletion reports.
- Obtain feedback from all mandatory training and make recommendations for the future.
- Work with the L&D Systems and Support Officer to ensure catalogue of content within LearnUpon remains fit for purpose, removing any outofdate content.
- Maintain training matrix for new courses and map to competencies.
- Maintain diary invites for training throughout the year (30+ courses).
- Monitoring completion of training requirements identified within the PAD process.
- Using training lists, compare attendance of mandatory courses (outside LearnUpon e.g., Mercia, tax courses) and chase individuals who have not completed training and escalation appropriately.
- Maintain diary invites for training throughout the year (30+ courses).
- Work with people operations to maintain/obtain lists of who needs to complete CPD courses (audit qualified, specialist categories), tagging people where necessary and keeping specialism lists up to date.
- Provide statistical information regarding the above as well as managing appropriate chasing and escalation where required.
- Admin to be determined around new CPD regulations including identifying ICAEW members and ensuring minimum requirements met, maintaining records to demonstrate CPD as verifiable, monitoring completion of mandatory ethics content.
- Technical communications
- Coordinate all communications coming from the technical teams, for the intranet and other appropriate mediums.
- Manage the Learning and Development inbox.
- Organise meetings and complete minutes for the technical training teams and proactively take actions forward.
- Keep the L&D calendar up to date with learning to feed into the wider L&D plans.
- Other admin surrounding training courses such as room bookings, obtaining training material from suppliers etc.
- Invoice processing on an ad hoc basis.
- Work closely with our external events team on large learning events, producing pre and post intranet communications and making recommendations for venues.
- Obtain feedback from all technical large learning training and make recommendations for the future.
- Mark attendance, recording as needed, sending reminders, troubleshooting issues.
- Updating technical training content on intranet.
The role requires:
- Experience of working within a range processes, procedures and systems, typically gained through a period of specialised training within a professional services environment.
- May hold relevant qualification or be working towards an appropriate qualification.
- Good computer literacy and understanding of relevant software. Keeps up to date on all
- Ability to work to specified standards, service levels and timeframes.
- Ability to communicate effectively with others and build strong working relationships.
- Maybe required to influence using technical knowledge.
- Holds self and others accountable to meet commitments. Accepts responsibility for own work.
- Plans and prioritises work to meet commitments aligned with organizational goals and aligns own work with relevant workgroups.
- Makes good and timely decisions that keep the Firm moving forward. Manages issues confidently after instruction. Leverages rules and procedures to speed up decision making.
- Confidently and quickly draws on others' expertise.
- Builds partnerships and works collaboratively with others to meet shared objectives.
Pay:
Up to £30,000.00 per year
Benefits:
- Company pension
- Onsite parking
- Work from home
Schedule:
- Monday to Friday
Work Location:
In person
Reference ID:
EW6555
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